Engineering costs and customer costs in designing product support

Product support encompasses activities undertaken by durable goods producers to ensure their customers the continued use of the product. Examples of product support elements include after the sale activities such as providing repair services and warranty programs, as well as all the activities undertaken at the design and production stage to improve the reliability of products before they reach the market. The implications of incorporating customer costs while designing product support packages are the concern of this study. We study how the parameters of support package impact the costs incurred by customers and provide insights about selecting appropriate levels of product support. We show that the engineering orientation of maximizing the product's availability ignores market characteristics, and results in a mismatch between the corporation's support package and the customer's needs. The research is intended to be a step in understanding the interaction between design engineering parameters and customer's costs. © 1993 John Wiley & Sons, Inc.     

Minimal forecast horizons in equipment replacement models with multiple technologies and general switching costs

This article considers the problem of equipment replacement in which the replacement decision at a particular time must take into account (i) the state of the existing machine in use, (ii) the available replacement alternatives at the time, (iii) the future advances in the relevant technologies with regard to the equipment under consideration, and (iv) costs of switching between different technologies. A methodology that attains minimal forecast horizons for the problem is developed. A numerical example illustrates the methodology.     

Scheduling on a single machine with a single breakdown to minimize stochastically the number of tardy jobs

Jobs with known processing times and due dates have to be processed on a machine which is subject to a single breakdown. The moment of breakdown and the repair time are independent random variables. Two cases are distinguished with reference to the processing time preempted by the breakdown (no other preemptions are allowed): (i) resumption without time losses and (ii) restart from the beginning. Under certain compatible conditions, we find the policies which minimize stochastically the number of tardy jobs.     

A proof for the longest-job-first policy in one-machine scheduling

We consider a one-machine scheduling problem with earliness and tardiness penalties. All jobs are assigned a common due date and the objective is to minimize the total penalty due to job earliness and tardiness. We are interested in finding the optimal combination of the common due-date value and the job sequence. Despite the fact that this problem in general is very hard to solve, we prove that there exists at least a common property for all optimal solutions: The first job in an optimal sequence is one of the longest jobs. We also prove that this property holds for a general class of unimodal penalty functions.     

Minimizing weighted earliness and tardiness penalties in single‐machine scheduling with idle time permitted

In this paper, a single‐machine scheduling problem with weighted earliness and tardiness penalties is considered. Idle time between two adjacent jobs is permitted and due dates of jobs could be unequal. The dominance rules are utilized to develop a relationship matrix, which allows a branch‐and‐bound algorithm to eliminate a high percentage of infeasible solutions. After combining this matrix with a branching strategy, a procedure to solve the problem is proposed. © 2002 Wiley Periodicals, Inc. Naval Research Logistics 49: 760–780, 2002; Published online in Wiley InterScience (www.interscience.wiley.com). DOI 10.1002/nav.10039     

Sojourn times in G/M/1 fork‐join networks

We consider a processing network in which jobs arrive at a fork‐node according to a renewal process. Each job requires the completion of m tasks, which are instantaneously assigned by the fork‐node to m task‐processing nodes that operate like G/M/1 queueing stations. The job is completed when all of its m tasks are finished. The sojourn time (or response time) of a job in this G/M/1 fork‐join network is the total time it takes to complete the m tasks. Our main result is a closed‐form approximation of the sojourn‐time distribution of a job that arrives in equilibrium. This is obtained by the use of bounds, properties of D/M/1 and M/M/1 fork‐join networks, and exploratory simulations. Statistical tests show that our approximation distributions are good fits for the sojourn‐time distributions obtained from simulations. © 2008 Wiley Periodicals, Inc. Naval Research Logistics, 2008     

Designing a screening experiment for highly reliable products

Within a reasonable life‐testing time, how to improve the reliability of highly reliable products is one of the great challenges to today's manufacturers. By using a resolution III experiment together with degradation test, Tseng, Hamada, and Chiao (1995) presented an interesting case study of improving the reliability of fluorescent lamps. However, in conducting such an experiment, they did not address the problem of how to choose the optimal settings of variables, such as sample size, inspection frequency, and termination time for each run, which are influential to the correct identification of significant factors and the experimental cost. Assuming that the product's degradation paths satisfy Wiener processes, this paper proposes a systematic approach to the aforementioned problem. First, an intuitively appealing identification rule is proposed. Next, under the constraints of a minimum probability of correct decision and a maximum probability of incorrect decision of the proposed identification rule, the optimum test plan (including the determinations of inspection frequency, sample size, and termination time for each run) can be obtained by minimizing the total experimental cost. An example is provided to illustrate the proposed method. © 2002 Wiley Periodicals, Inc. Naval Research Logistics 49: 514–526, 2002; Published online in Wiley InterScience (www.interscience.wiley.com). DOI 10.1002/nav.10024     

Column generation for stochastic green telecommunication network planning with switchable base stations

We present the green telecommunication network planning problem with switchable base stations, where the location and configuration of the base stations are optimized, while taking into account uncertainty and variability of demand. The problem is formulated as a two‐stage stochastic program under demand uncertainty with integers in both stages. Since solving the presented problem is computationally challenging, we develop the corresponding Dantzig‐Wolfe reformulation and propose a solution approach based on column generation. Comprehensive computational results are provided for instances of varying characteristics. The results show that the joint location and dynamic switching of base stations leads to significant savings in terms of energy cost. Up to 30% reduction in power consumption cost is achieved while still serving all users. In certain cases, allowing dynamic configurations leads to more installed base stations and higher user coverage, while having lower total energy consumption. The Dantzig‐Wolfe reformulation provides solutions with a tight LP‐gap eliminating the need for a full branch‐and‐price scheme. Furthermore, the proposed column generation solution approach is computationally efficient and outperforms CPLEX on the majority of the tested instances. © 2016 Wiley Periodicals, Inc. Naval Research Logistics 63: 351–366, 2016     

How long until midnight? Intelligence-policy relations and the United States response to the Israeli nuclear program, 1959–1985

Why did the United States fail to stop Israeli acquisition of nuclear weapons? Existing research argues that patrons such as the U.S. should have an easy time halting proliferation by militarily and economically vulnerable clients. Nevertheless, Israel acquired nuclear weapons with relatively little American opposition. Utilizing extensive primary source research, we argue that problematic intelligence-policy relations hindered U.S. efforts to arrest Israeli proliferation as (1) policymakers often gave mixed guidance to the intelligence community, resulting in (2) limited information on Israeli efforts that reinforced policy ambiguity. The results carry implications for understanding the dynamics of nuclear proliferation and intelligence-policy relations.