A new reformulation approach for the generalized partial covering problem

In this paper, we consider a situation in which a group of facilities must be constructed in order to serve a given set of customers, where the facilities might not be able to guarantee an absolute coverage to the different customers. We examine the problem of maximizing the total service reliability of the system subject to a budgetary constraint. We propose a new reformulation of this problem that facilitates the generation of tight lower and upper bounds. These bounding mechanisms are embedded within the framework of a branch‐and‐bound procedure. Computational results on problem instances ranging in size up to 100 facilities and 200 customers reveal the efficacy of the proposed exact and heuristic approaches. © 2005 Wiley Periodicals, Inc. Naval Research Logistics, 2006     

An asymptotically optimal greedy heuristic for the multiperiod single‐sourcing problem: The cyclic case

The dynamics of the environment in which supply chains evolve requires that companies frequently redesign their logistics distribution networks. In this paper we address a multiperiod single‐sourcing problem that can be used as a strategic tool for evaluating the costs of logistics network designs in a dynamic environment. The distribution networks that we consider consist of a set of production and storage facilities, and a set of customers who do not hold inventories. The facilities face production capacities, and each customer's demand needs to be delivered by a single facility in each period. We deal with the assignment of customers to facilities, as well as the location, timing, and size of inventories. In addition, to mitigate start and end‐of‐study effects, we view the planning period as a typical future one, which will repeat itself. This leads to a cyclic model, in which starting and ending inventories are equal. Based on an assignment formulation of the problem, we propose a greedy heuristic, and prove that this greedy heuristic is asymptotically feasible and optimal in a probabilistic sense. We illustrate the behavior of the greedy heuristic, as well as some improvements where the greedy heuristic is used as the starting point of a local interchange procedure, on a set of randomly generated test problems. © 2003 Wiley Periodicals, Inc. Naval Research Logistics 50: 412–437, 2003     

New heuristic methods for the capacitated multi‐facility Weber problem

In this paper we consider the capacitated multi‐facility Weber problem with the Euclidean, squared Euclidean, and ?_p‐distances. This problem is concerned with locating m capacitated facilities in the Euclidean plane to satisfy the demand of n customers with the minimum total transportation cost. The demand and location of each customer are known a priori and the transportation cost between customers and facilities is proportional to the distance between them. We first present a mixed integer linear programming approximation of the problem. We then propose new heuristic solution methods based on this approximation. Computational results on benchmark instances indicate that the new methods are both accurate and efficient. © 2006 Wiley Periodicals, Inc. Naval Research Logistics 2006     

A dual-based optimization procedure for the two-echelon uncapacitated facility location problem

The two-echelon uncapacitated facility location problem (TUFLP) is a generalization of the uncapacitated facility location problem (UFLP) and multiactivity facility location problem (MAFLP). In TUFLP there are two echelons of facilities through which products may flow in route to final customers. The objective is to determine the least-cost number and locations of facilities at each echelon in the system, the flow of product between facilities, and the assignment of customers to supplying facilities. We propose a new dual-based solution procedure for TUFLP that can be used as a heuristic or incorporated into branch-and-bound procedures to obtain optimal solutions to TUFLP. The algorithm is an extension of the dual ascent and adjustment procedures developed by Erlenkotter for UFLP. We report computational experience gained by solving over 420 test problems. The largest problems solved have 25 possible facility locations at each echelon and 35 customer zones, implying 650 integer variables and 21,875 continuous variables.     

Facility location models for immobile servers with stochastic demand

This paper presents several models for the location of facilities subject to congestion. Motivated by applications to locating servers in communication networks and automatic teller machines in bank systems, these models are developed for situations in which immobile service facilities are congested by stochastic demand originating from nearby customer locations. We consider this problem from three different perspectives, that of (i) the service provider (wishing to limit costs of setup and operating servers), (ii) the customers (wishing to limit costs of accessing and waiting for service), and (iii) both the service provider and the customers combined. In all cases, a minimum level of service quality is ensured by imposing an upper bound on the server utilization rate at a service facility. The latter two perspectives also incorporate queueing delay costs as part of the objective. Some cases are amenable to an optimal solution. For those cases that are more challenging, we either propose heuristic procedures to find good solutions or establish equivalence to other well‐studied facility location problems. © 2003 Wiley Periodicals, Inc. Naval Research Logistics, 2004.     

A cover based competitive facility location model with continuous demand

In this paper we propose and solve a competitive facility location model when demand is continuously distributed in an area and each facility attracts customers within a given distance. This distance is a measure of the facility's attractiveness level which may be different for different facilities. The market share captured by each facility is calculated by two numerical integration methods. These approaches can be used for evaluating functional values in other operations research models as well. The single facility location problem is optimally solved by the big triangle small triangle global optimization algorithm and the multiple facility problem is heuristically solved by the Nelder‐Mead algorithm. Extensive computational experiments demonstrate the effectiveness of the solution approaches.     

Note: Facility location with closest rectangular distances

This paper considers the problem of locating one or more new facilities on a continuous plane, where the destinations or customers, and even the facilities, may be represented by areas and not points. The objective is to locate the facilities in order to minimize a sum of transportation costs. What is new in this study is that the relevant distances are the distances from the closest point in the facility to the closest point in the demand areas. © 2000 John Wiley & Sons, Inc. Naval Research Logistics 47: 77–84, 2000     

The continuous‐time single‐sourcing problem with capacity expansion opportunities

This paper develops a new model for allocating demand from retailers (or customers) to a set of production/storage facilities. A producer manufactures a product in multiple production facilities, and faces demand from a set of retailers. The objective is to decide which of the production facilities should satisfy each retailer's demand, in order minimize total production, inventory holding, and assignment costs (where the latter may include, for instance, variable production costs and transportation costs). Demand occurs continuously in time at a deterministic rate at each retailer, while each production facility faces fixed‐charge production costs and linear holding costs. We first consider an uncapacitated model, which we generalize to allow for production or storage capacities. We then explore situations with capacity expansion opportunities. Our solution approach employs a column generation procedure, as well as greedy and local improvement heuristic approaches. A broad class of randomly generated test problems demonstrates that these heuristics find high quality solutions for this large‐scale cross‐facility planning problem using a modest amount of computation time. © 2005 Wiley Periodicals, Inc. Naval Research Logistics, 2005.     

Simultaneous price,location, and capacity decisions on a line of time‐sensitive customers

Consider a monopolist who sells a single product to time‐sensitive customers located on a line segment. Customers send their orders to the nearest distribution facility, where the firm processes (customizes) these orders on a first‐come, first‐served basis before delivering them. We examine how the monopolist would locate its facilities, set their capacities, and price the product offered to maximize profits. We explicitly model customers' waiting costs due to both shipping lead times and queueing congestion delays and allow each customer to self‐select whether she orders or not, based on her reservation price. We first analyze the single‐facility problem and derive a number of interesting insights regarding the optimal solution. We show, for instance, that the optimal capacity relates to the square root of the customer volume and that the optimal price relates additively to the capacity and transportation delay costs. We also compare our solutions to a similar problem without congestion effects. We then utilize our single‐facility results to treat the multi‐facility problem. We characterize the optimal policy for serving a fixed interval of customers from multiple facilities when customers are uniformly distributed on a line. We also show how as the length of the customer interval increases, the optimal policy relates to the single‐facility problem of maximizing expected profit per unit distance. © 2006 Wiley Periodicals, Inc. Naval Research Logistics, 2007     

A branch-bound algorithm for the capacitated facilities location problem

This paper discusses a mixed integer programming method for solving the Facilities Location Problem with capacities on the facilities. The algorithm uses a Decomposition technique to solve the dual of the associated continuous problem in each branch-bound iteration. The method was designed to produce the global optimum solution for problems with up to 100 facilities and 1,000 customers. Computational experience and a complete example are also presented in the appendix.     

A two‐echelon inventory‐location problem with service considerations

We study the problem of designing a two‐echelon spare parts inventory system consisting of a central plant and a number of service centers each serving a set of customers with stochastic demand. Processing and storage capacities at both levels of facilities are limited. The manufacturing process is modeled as a queuing system at the plant. The goal is to optimize the base‐stock levels at both echelons, the location of service centers, and the allocation of customers to centers simultaneously, subject to service constraints. A mixed integer nonlinear programming model (MINLP) is formulated to minimize the total expected cost of the system. The problem is NP‐hard and a Lagrangian heuristic is proposed. We present computational results and discuss the trade‐off between cost and service. © 2009 Wiley Periodicals, Inc. Naval Research Logistics 2009     

The vehicle-routing problem with delivery and back-haul options

In this article we consider a version of the vehicle-routing problem (VRP): A fleet of identical capacitated vehicles serves a system of one warehouse and N customers of two types dispersed in the plane. Customers may require deliveries from the warehouse, back hauls to the warehouse, or both. The objective is to design a set of routes of minimum total length to serve all customers, without violating the capacity restriction of the vehicles along the routes. The capacity restriction here, in contrast to the VRP without back hauls is complicated because amount of capacity used depends on the order the customers are visited along the routes. The problem is NP-hard. We develop a lower bound on the optimal total cost and a heuristic solution for the problem. The routes generated by the heuristic are such that the back-haul customers are served only after terminating service to the delivery customers. However, the heuristic is shown to converge to the optimal solution, under mild probabilistic conditions, as fast as N^−0.5. The complexity of the heuristic, as well as the computation of the lower bound, is O(N³) if all customers have unit demand size and O(N³ log N) otherwise, independently of the demand sizes. © 1996 John Wiley & Sons, Inc.     

An application of yield management for Internet Service Providers

In this paper we study strategies for better utilizing the network capacity of Internet Service Providers (ISPs) when they are faced with stochastic and dynamic arrivals and departures of customers attempting to log‐on or log‐off, respectively. We propose a method in which, depending on the number of modems available, and the arrival and departure rates of different classes of customers, a decision is made whether to accept or reject a log‐on request. The problem is formulated as a continuous time Markov Decision Process for which optimal policies can be readily derived using techniques such as value iteration. This decision maximizes the discounted value to ISPs while improving service levels for higher class customers. The methodology is similar to yield management techniques successfully used in airlines, hotels, etc. However, there are sufficient differences, such as no predefined time horizon or reservations, that make this model interesting to pursue and challenging. This work was completed in collaboration with one of the largest ISPs in Connecticut. The problem is topical, and approaches such as those proposed here are sought by users. © 2001 John Wiley & Sons, Inc., Naval Research Logistics 48:348–362, 2001     

Optimal pricing and scheduling control of product shipping

In this article, we seek to understand how a capacity‐constrained seller optimally prices and schedules product shipping to customers who are heterogeneous on willingness to pay (WTP) and willingness to wait (WTW). The capacity‐constrained seller does not observe each customer's WTP and WTW and knows only the aggregate distributions of WTP and WTW. The seller's problem is modeled as an M/M/N_s queueing model with multiclass customers and multidimensional information screening. We contribute to the literature by providing an optimal and efficient algorithm. Furthermore, we numerically find that customers with a larger waiting cost enjoys a higher scheduling priority, but customers with higher valuation do not necessarily get a higher scheduling priority. © 2015 Wiley Periodicals, Inc. Naval Research Logistics 62: 215–227, 2015     

A facility reliability problem: Formulation,properties, and algorithm

Having a robustly designed supply chain network is one of the most effective ways to hedge against network disruptions because contingency plans in the event of a disruption are often significantly limited. In this article, we study the facility reliability problem: how to design a reliable supply chain network in the presence of random facility disruptions with the option of hardening selected facilities. We consider a facility location problem incorporating two types of facilities, one that is unreliable and another that is reliable (which is not subject to disruption, but is more expensive). We formulate this as a mixed integer programming model and develop a Lagrangian Relaxation‐based solution algorithm. We derive structural properties of the problem and show that for some values of the disruption probability, the problem reduces to the classical uncapacitated fixed charge location problem. In addition, we show that the proposed solution algorithm is not only capable of solving large‐scale problems, but is also computationally effective. © 2009 Wiley Periodicals, Inc. Naval Research Logistics, 2010     

Vehicle routing problems with regular objective functions on a path

We investigate the problem of scheduling a fleet of vehicles to visit the customers located on a path to minimize some regular function of the visiting times of the customers. For the single‐vehicle problem, we prove that it is pseudopolynomially solvable for any minsum objective and polynomially solvable for any minmax objective. Also, we establish the NP‐hardness of minimizing the weighted number of tardy customers and the total weighted tardiness, and present polynomial algorithms for their special cases with a common due date. For the multivehicle problem involving n customers, we show that an optimal solution can be found by solving or O(n) single‐vehicle problems. © 2013 Wiley Periodicals, Inc. Naval Research Logistics 61: 34–43, 2014     

Revenue maximization in two-station tandem queueing systems

We study optimal pricing for tandem queueing systems with finite buffers. The service provider dynamically quotes prices to incoming price sensitive customers to maximize the long-run average revenue. We present a Markov decision process model for the optimization problem. For systems with two stations, general-sized buffers, and two or more prices, we describe the structure of the optimal dynamic pricing policy and develop tailored policy iteration algorithms to find an optimal pricing policy. For systems with two stations but no intermediate buffer, we characterize conditions under which quoting either a high or a low price to all customers is optimal and provide an easy-to-implement algorithm to solve the problem. Numerical experiments are conducted to compare the developed algorithms with the regular policy iteration algorithm. The work also discusses possible extensions of the obtained results to both three-station systems and two-station systems with price and congestion sensitive customers using numerical analysis.     

Scheduling policies for an antiterrorist surveillance system

This article concerns scheduling policies in a surveillance system aimed at detecting a terrorist attack in time. Terrorist suspects arriving at a public area are subject to continuous monitoring, while a surveillance team takes their biometric signatures and compares them with records stored in a terrorist database. Because the surveillance team can screen only one terrorist suspect at a time, the team faces a dynamic scheduling problem among the suspects. We build a model consisting of an M/G/1 queue with two types of customers—red and white—to study this problem. Both types of customers are impatient but the reneging time distributions are different. The server only receives a reward by serving a red customer and can use the time a customer has spent in the queue to deduce its likely type. In a few special cases, a simple service rule—such as first‐come‐first‐serve—is optimal. We explain why the problem is in general difficult and we develop a heuristic policy motivated by the fact that terrorist attacks tend to be rare events. © 2009 Wiley Periodicals, Inc. Naval Research Logistics, 2009     

Static and dynamic scheduling of customer arrivals to a single-server system

In this article we consider a single-server system whose customers arrive by appointments only. Both static and dynamic scheduling problems are studied. In static scheduling problems, one considers scheduling a finite number of customer arrivals, assuming there is no scheduled customer arrival to the system. In dynamic scheduling problems, one considers scheduling one customer arrival only, assuming that there are a number of scheduled customers already. The expected delay time is recursively computed in terms of customer interarrival times for both cases. The objective is to minimize the weighted customer delay time and the server completion time. The problem is formulated as a set of nonlinear equations. Various numerical examples are illustrated. © 1993 John Wiley & Sons, Inc.     

Scheduling of depalletizing and truck loading operations in a food distribution system

This paper studies a scheduling problem arising in a beef distribution system where pallets of various types of beef products in the warehouse are first depalletized and then individual cases are loaded via conveyors to the trucks which deliver beef products to various customers. Given each customer's demand for each type of beef, the problem is to find a depalletizing and truck loading schedule that fills all the demands at a minimum total cost. We first show that the general problem where there are multiple trucks and each truck covers multiple customers is strongly NP‐hard. Then we propose polynomial‐time algorithms for the case where there are multiple trucks, each covering only one customer, and the case where there is only one truck covering multiple customers. We also develop an optimal dynamic programming algorithm and a heuristic for solving the general problem. By comparing to the optimal solutions generated by the dynamic programming algorithm, the heuristic is shown to be capable of generating near optimal solutions quickly. © 2003 Wiley Periodicals, Inc. Naval Research Logistics, 2003