Estimating negative binomial demand for retail inventory management with unobservable lost sales

The importance of effective inventory management has greatly increased for many major retailers because of more intense competition. Retail inventory management methods often use assumptions and demand distributions that were developed for application areas other than retailing. For example, it is often assumed that unmet demand is backordered and that demand is Poisson or normally distributed. In retailing, unmet demand is often lost and unobserved. Using sales data from a major retailing chain, our analysis found that the negative binomial fit significantly better than the Poisson or the normal distribution. A parameter estimation methodology that compensates for unobserved lost sales is developed for the negative binomial distribution. The method's effectiveness is demonstrated by comparing parameter estimates from the complete data set to estimates obtained by artificially truncating the data to simulate lost sales. © 1996 John Wiley & Sons, Inc.     

The impact of demand uncertainty on product line design under endogenous substitution

The existing product line design literature devotes little attention to the effect of demand uncertainty. Due to demand uncertainty, the supply‐demand mismatch is inevitable which leads to different degrees of lost sales depending on the configuration of product lines. In this article, we adopt a stylized two‐segment setup with uncertain market sizes and illustrate the interplay between two effects: risk pooling that mitigates the impact of demand uncertainty and market segmentation that facilitates consumer differentiation. Compared to downward substitution, inducing bidirectional substitution through product line decisions including quality levels and prices can yield greater risk pooling effects. However, we show that the additional benefit from the risk pooling effect cannot compensate for the reduced market segmentation effect. We demonstrate that the presence of demand uncertainty can reduce the benefit of market segmentation and therefore the length of product lines in terms of the difference between products. We also propose three heuristics that separate product line and production decisions; each of these heuristics corresponds to one particular form of demand substitution. Our numerical studies indicate that the best of the three heuristics yields performance that is close to optimality. © 2015 Wiley Periodicals, Inc. Naval Research Logistics 62: 143–157, 2015     

Signal‐to‐interference‐plus‐noise ratio estimation for wireless communication systems: Methods and analysis

The Signal‐to‐Interference‐plus‐Noise Ratio (SINR) is an important metric of wireless communication link quality. SINR estimates have several important applications. These include optimizing the transmit power level for a target quality of service, assisting with handoff decisions and dynamically adapting the data rate for wireless Internet applications. Accurate SINR estimation provides for both a more efficient system and a higher user‐perceived quality of service. In this paper, we develop new SINR estimators and compare their mean squared error (MSE) performance. We show that our new estimators dominate estimators that have previously appeared in the literature with respect to MSE. The sequence of transmitted bits in wireless communication systems consists of both pilot bits (which are known both to the transmitter and receiver) and user bits (which are known only by the transmitter). The SINR estimators we consider alternatively depend exclusively on pilot bits, exclusively on user bits, or simultaneously use both pilot and user bits. In addition, we consider estimators that utilize smoothing and feedback mechanisms. Smoothed estimators are motivated by the fact that the interference component of the SINR changes relatively slowly with time, typically with the addition or departure of a user to the system. Feedback estimators are motivated by the fact that receivers typically decode bits correctly with a very high probability, and therefore user bits can be thought of as quasipilot bits. For each estimator discussed, we derive an exact or approximate formula for its MSE. Satterthwaite approximations, noncentral F distributions (singly and doubly) and distribution theory of quadratic forms are the key statistical tools used in developing the MSE formulas. In the case of approximate MSE formulas, we validate their accuracy using simulation techniques. The approximate MSE formulas, of interest in their own right for comparing the quality of the estimators, are also used for optimally combining estimators. In particular, we derive optimal weights for linearly combining an estimator based on pilot bits with an estimator based on user bits. The optimal weights depend on the MSE of the two estimators being combined, and thus the accurate approximate MSE formulas can conveniently be used. The optimal weights also depend on the unknown SINR, and therefore need to be estimated in order to construct a useable combined estimator. The impact on the MSE of the combined estimator due to estimating the weights is examined. © 2004 Wiley Periodicals, Inc. Naval Research Logistics, 2004     

Consistency of several variants of the standardized time series area variance estimator

In statistical analysis of stationary time series or in steady-state simulation output analysis, it is desired to find consistent estimates of the process variance parameter. Here, we consider variants of the area estimator of standardized time series, namely, the weighted area and the Cramér-von Mises area estimators, and provide their consistency, in the strong sense and mean-square sense. A sharp bound for the (asymptotic) variance of these estimators is obtained. We also present a central limit theorem for the weighted area estimator: this gives a rate of convergence of this estimator, as well as a confidence interval for the variance parameter. © 1995 John Wiley & Sons, Inc.     

An analytical evaluation of optimal solution value estimation procedures

The estimation of optimal solution values for large-scale optimization problems is studied. Optimal solution value estimators provide information about the deviation between the optimal solution and the heuristic solution. Some estimation techniques combine heuristic solutions with randomly generated solutions. In particular, we examine a class of jacknife-based estimators which incorporate any heuristic solution value with the two best randomly generated solution values. The primary contribution of this article is that we provide a framework to analytically evaluate a class of optimal solution value estimators. We present closed-form results on the relationship of heuristic performance, sample size, and the estimation errors for the case where the feasible solutions are uniformly distributed. In addition, we show how to compute the estimation errors for distributions other than uniform given a specific sample size. We use a triangular and an exponential distribution as examples of other distributions. A second major contribution of this article is that, to a large extent, our analytical results confirm previous computational results. In particular, the best estimator depends on how good the heuristic is, but seems to be independent of the underlying distribution of solution values. Furthermore, there is essentially an inverse relationship between the heuristic performance and the performance of any estimator. © 1994 John Wiley & Sons, Inc.     

On the (S − 1, S) lost sales inventory model with priority demand classes

In this paper an inventory model with several demand classes, prioritised according to importance, is analysed. We consider a lot‐for‐lot or (S ? 1, S) inventory model with lost sales. For each demand class there is a critical stock level at and below which demand from that class is not satisfied from stock on hand. In this way stock is retained to meet demand from higher priority demand classes. A set of such critical levels determines the stocking policy. For Poisson demand and a generally distributed lead time, we derive expressions for the service levels for each demand class and the average total cost per unit time. Efficient solution methods for obtaining optimal policies, with and without service level constraints, are presented. Numerical experiments in which the solution methods are tested demonstrate that significant cost reductions can be achieved by distinguishing between demand classes. © 2002 Wiley Periodicals, Inc. Naval Research Logistics 49: 593–610, 2002; Published online in Wiley InterScience (www.interscience.wiley.com). DOI 10.1002/nav.10032     

Dynamic learning,pricing, and ordering by a censored newsvendor

We address the problem of determining optimal ordering and pricing policies in a finite‐horizon newsvendor model with unobservable lost sales. The demand distribution is price‐dependent and involves unknown parameters. We consider both the cases of perishable and nonperishable inventory. A very general class of demand functions is studied in this paper. We derive the optimal ordering and pricing policies as unique functions of the stocking factor (which is a linear transformation of the safety factor). An important expression is obtained for the marginal expected value of information. As a consequence, we show when lost sales are unobservable, with perishable inventory the optimal stocking factor is always at least as large as the one given by the single‐period model; however, if inventory is nonperishable, this result holds only under a strong condition. This expression also helps to explain why the optimal stocking factor of a period may not increase with the length of the problem. We compare this behavior with that of a full information model. We further examine the implications of the results to the special cases when demand uncertainty is described by additive and multiplicative models. For the additive case, we show that if demand is censored, the optimal policy is to order more as well as charge higher retail prices when compared to the policies in the single‐period model and the full information model. We also compare the optimal and myopic policies for the additive and multiplicative models. © 2007 Wiley Periodicals, Inc. Naval Research Logistics, 2007     

Inventory models with a mixture of backorders and lost sales

This article presents several single-echelon, single-item, static demand inventory models for situations in which, during the stockout period, a fraction b of the demand is backordered and the remaining fraction 1 - b is lost forever. Both deterministic and stochastic demand are considered. although the case of stochastic demand is treated heuristically. In each situation, a mathematical model representing the average annual cost of operating the inventory system is developed. and an optimum operating policy derived. At the extremes b=1 and b=0 the models presented reduce to the usual backorders and lost sales cases, respectively.     

The loss‐averse newsvendor problem with supply options

In this article, we consider a loss‐averse newsvendor with stochastic demand. The newsvendor might procure options when demand is unknown, and decide how many options to execute only after demand is revealed. If the newsvendor reserves too many options, he would incur high reservation costs. Yet reserving too few could result in lost sales. So the newsvendor faces a trade‐off between reservation costs and losing sales. When there are multiple options available, the newsvendor has to consider how many units of each to reserve by studying the trade‐off between flexibility and costs. We show how the newsvendor's loss aversion behavior affects his ordering decision, and propose an efficient algorithm to compute his optimal solution in the general case with n options. We also present examples showing how the newsvendor's ordering strategy changes as loss aversion rises. © 2014 Wiley Periodicals, Inc. 62:46–59, 2015     

On estimating the scale parameter of the exponential distribution with a known linear relation between the location and the scale parameter

In this article we study the estimation of the average excess life θ in a two-parameter exponential distribution with a known linear relationship between α (the minimum life) and θ of the form α = aθ, where a is known and positive. A comparison of the efficiencies of estimators which are linear combinations of the smallest sample value and the sample sum of deviations from the smallest sample value and the maximum likelihood estimators is made for various sample sizes and different values of a. It is shown that these estimators are dominated in the risk by the minimum-risk scale equivariant estimator based on sufficient statistics. A class of Bayes estimators for inverted gamma priors is constructed and shown to include a minimum-risk scale equivariant estimator in it. All the members of this class can be computed easily.     

Optimal control of a production‐inventory system with both backorders and lost sales

We consider the optimal control of a production inventory‐system with a single product and two customer classes where items are produced one unit at a time. Upon arrival, customer orders can be fulfilled from existing inventory, if there is any, backordered, or rejected. The two classes are differentiated by their backorder and lost sales costs. At each decision epoch, we must determine whether or not to produce an item and if so, whether to use this item to increase inventory or to reduce backlog. At each decision epoch, we must also determine whether or not to satisfy demand from a particular class (should one arise), backorder it, or reject it. In doing so, we must balance inventory holding costs against the costs of backordering and lost sales. We formulate the problem as a Markov decision process and use it to characterize the structure of the optimal policy. We show that the optimal policy can be described by three state‐dependent thresholds: a production base‐stock level and two order‐admission levels, one for each class. The production base‐stock level determines when production takes place and how to allocate items that are produced. This base‐stock level also determines when orders from the class with the lower shortage costs (Class 2) are backordered and not fulfilled from inventory. The order‐admission levels determine when orders should be rejected. We show that the threshold levels are monotonic (either nonincreasing or nondecreasing) in the backorder level of Class 2. We also characterize analytically the sensitivity of these thresholds to the various cost parameters. Using numerical results, we compare the performance of the optimal policy against several heuristics and show that those that do not allow for the possibility of both backordering and rejecting orders can perform poorly.© 2010 Wiley Periodicals, Inc. Naval Research Logistics 2010     

Impact of reseller's and sales agent's forecasting accuracy in a multilayer supply chain

We consider a three‐layer supply chain with a manufacturer, a reseller, and a sales agent. The demand is stochastically determined by the random market condition and the sales agent's private effort level. Although the manufacturer is uninformed about the market condition, the reseller and the sales agent conduct demand forecasting and generate private demand signals. Under this framework with two levels of adverse selection intertwined with moral hazard, we study the impact of the reseller's and the sales agent's forecasting accuracy on the profitability of each member. We show that the manufacturer's profitability is convex on the reseller's forecasting accuracy. From the manufacturer's perspective, typically improving the reseller's accuracy is detrimental when the accuracy is low but is beneficial when it is high. We identify the concrete interrelation among the manufacturer‐optimal reseller's accuracy, the volatility of the market condition, and the sales agent's accuracy. Finally, the manufacturer's interest may be aligned with the reseller's when only the reseller can choose her accuracy; this alignment is never possible when both downstream players have the discretion to choose their accuracy. © 2014 Wiley Periodicals, Inc. Naval Research Logistics 61: 207–222, 2014     

A good simple percentile estimator of the weibull shape parameter for use when all three parameters are unknown

In this paper we consider a simple three-order-statistic asymptotically unbiased estimator of the Weibull shape parameter c for the case in which all three parameters are unknown. Optimal quantiles that minimize the asymptotic variance of this estimator, c? are determined and shown to depend only on the true (unknown) shape parameter value c and in a rather insensitive way. Monte Carlo studies further verified that, in practice where the true shape parameter c is unknown, using always c? with the optimal quantities that correspond to c = 2.0 produces estimates, c?, remarkably close to the theoretical optimal. A second stage estimation procedure, namely recalculating c? based on the optimal quantiles corresponding to c?, was not worth the additional effort. Benchmark simulation comparisons were also made with the best percentile estimator of Zanakis [20] and with a new estimator of Wyckoff, Bain and Engelhardt [18], one that appears to be the best of proposed closed-form estimators but uses all sample observations. The proposed estimator, c?, should be of interest to practitioners having limited resources and to researchers as a starting point for more accurate iterative estimation procedures. Its form is independent of all three Weibull parameters and, for not too large sample sizes, it requires the first, last and only one other (early) ordered observation. Practical guidelines are provided for choosing the best anticipated estimator of shape for a three-parameter Weibull distribution under different circumstances.     

Optimal inventory control policy for periodic‐review inventory systems with inventory‐level‐dependent demand

We consider a setting in which inventory plays both promotional and service roles; that is, higher inventories not only improve service levels but also stimulate demand by serving as a promotional tool (e.g., as the result of advertising effect by the enhanced product visibility). Specifically, we study the periodic‐review inventory systems in which the demand in each period is uncertain but increases with the inventory level. We investigate the multiperiod model with normal and expediting orders in each period, that is, any shortage will be met through emergency replenishment. Such a model takes the lost sales model as a special case. For the cases without and with fixed order costs, the optimal inventory replenishment policy is shown to be of the base‐stock type and of the (s,S) type, respectively. © 2012 Wiley Periodicals, Inc. Naval Research Logistics, 2012     

Estimating failure time distribution and its parameters based on intermediate data from a Wiener degradation model

Instead of measuring a Wiener degradation or performance process at predetermined time points to track degradation or performance of a product for estimating its lifetime, we propose to obtain the first‐passage times of the process over certain nonfailure thresholds. Based on only these intermediate data, we obtain the uniformly minimum variance unbiased estimator and uniformly most accurate confidence interval for the mean lifetime. For estimating the lifetime distribution function, we propose a modified maximum likelihood estimator and a new estimator and prove that, by increasing the sample size of the intermediate data, these estimators and the above‐mentioned estimator of the mean lifetime can achieve the same levels of accuracy as the estimators assuming one has failure times. Thus, our method of using only intermediate data is useful for highly reliable products when their failure times are difficult to obtain. Furthermore, we show that the proposed new estimator of the lifetime distribution function is more accurate than the standard and modified maximum likelihood estimators. We also obtain approximate confidence intervals for the lifetime distribution function and its percentiles. Finally, we use light‐emitting diodes as an example to illustrate our method and demonstrate how to validate the Wiener assumption during the testing. © 2008 Wiley Periodicals, Inc. Naval Research Logistics, 2008     

Threshold incentives over multiple periods and the sales hockey stick phenomenon

In this article, we study threshold‐based sales‐force incentives and their impact on a dealer's optimal effort. A phenomenon, observed in practice, is that the dealer exerts a large effort toward the end of the incentive period to boost sales and reach the threshold to make additional profits. In the literature, the resulting last‐period sales spike is sometimes called the hockey stick phenomenon (HSP). In this article, we show that the manufacturer's choice of the incentive parameters and the underlying demand uncertainty affect the dealer's optimal effort choice. This results in the sales HSP over multiple time periods even when there is a cost associated with waiting. We then show that, by linking the threshold to a correlated market signal, the HSP can be regulated. We also characterize the variance of the total sales across all the periods and demonstrate conditions under the sales variance can be reduced. © 2010 Wiley Periodicals, Inc. Naval Research Logistics, 2010     

On a shape estimator of weiss

The problem of estimating the shape-parameter of a distribution is considered. We introduce a class of estimators the distributions of which are independent of location and scale. An estimator proposed by Weiss [1] is a member of this class. We find the asymptotically most efficient estimator in this class which differs from that proposed by Weiss.     

Periodic-review inventory models with inventory-level-dependent demand

Demand for some items can depend on the inventory level on display, a phenomenon often exploited by marketing researchers and practitioners. The implications of this phenomenon have received scant attention in the context of periodic-review inventory control models. We develop an approach to model periodic-review production/inventory problems where the demand in any period depends randomly, in a very general form, on the starting inventory level. We first obtain a complete analytical solution for a single-period model. We then investigate two multiperiod models, one with lost sales and the other with backlogging, whose optimal policies turn out to be myopic. Some extensions are also discussed. © 1994 John Wiley & Sons, Inc.     

Traffic channeling under uncertain conversion rates on e-commerce platforms

Traffic is the lifeblood of every e-commerce platform. The question of how to channel traffic to merchants operating on a platform lies at the heart of platform management. We consider a platform on which two independent merchants sell their products. Merchants compete on inventory in the sense that some of the unmet demand at one merchant will spill over to the other. The platform channels traffic based on products' conversion rates to maximize the total sale on the platform. We show that traffic channeling plays three roles. First, it allows more efficient allocation of traffic; that is, the merchant with a high conversion rate is given a higher priority in receiving traffic. Second, it allows the platform to control demand spillover between the merchants to maximize total sales. The platform either facilitates or prevents demand spillover, depending on product substitutability. Third, traffic channeling intensifies competition between the merchants and hence increases the total inventory. More efficient allocation of traffic and the increase in inventory increase sales inequality between the merchants. In contrast, demand spillover decreases sales inequality. While the platform always benefits from traffic channeling, the merchants do not benefit when their products are moderately substitutable. Interestingly, when the two products are owned and sold by the same merchant, the opposite happens–traffic channeling always benefits the merchant but may hurt the platform. Our study provides a basis for informed discussions on how platforms should channel traffic in response to conversion rates, and how traffic channeling affects the welfare of merchants and platforms.     

Exact expected values of variance estimators for simulation

We formulate exact expressions for the expected values of selected estimators of the variance parameter (that is, the sum of covariances at all lags) of a steady‐state simulation output process. Given in terms of the autocovariance function of the process, these expressions are derived for variance estimators based on the simulation analysis methods of nonoverlapping batch means, overlapping batch means, and standardized time series. Comparing estimator performance in a first‐order autoregressive process and the M/M/1 queue‐waiting‐time process, we find that certain standardized time series estimators outperform their competitors as the sample size becomes large. © 2007 Wiley Periodicals, Inc. Naval Research Logistics, 2007