Waiting times for M/G/1 queues with service-time or delay-dependent server vacations

This article shows how to determine the stationary distribution of the virtual wait in M/G/1 queues with either one-at-a-time or exhaustive server vacations, depending on either service times or accrued workload. For the first type of dependence, each vacation time is a function of the immediately preceding service time or of whether the server finds the system empty after returning from vacation. In this way, it is possible to model situations such as long service times followed by short vacations, and vice versa. For the second type of dependence, the vacation time assigned to an arrival to follow its service is a function of the level of virtual wait reached. By this device, we can model situations in which vacations may be shortened whenever virtual delays have gotten excessive. The method of analysis employs level-crossing theory, and examples are given for various cases of service and vacation-time distributions. A closing discussion relates the new model class to standard M/G/1 queues where the service time is a sum of variables having complex dependencies. © 1992 John Wiley & Sons, Inc.     

The single server queue in discrete time-numerical analysis II

This paper deals with the numerical problems arising in the computation of higher order moments of the busy period for certain classical queues of the M|G|I type, both in discrete and in continuous time The classical functional equation for the moment generating function of the busy period is used. The higher order derivatives at zero of the moment generating function are computed by repeated use of the classical differentiation formula of Fá di Bruno. Moments of order up to fifty may be computed in this manner A variety of computational aspects of Fá di Bruno's formula, which may be of use in other areas of application, are also discussed in detail.     

Level crossing analysis of priority queues and a conservation identity for vacation models

The two purposes of this article are to illustrate the power and simplicity of level crossing analysis and to present a conservation identity for M/G/1 priority queues with server vacations. To illustrate the use of level crossing analysis we apply it to preemptive (resume) priority M/G/1 queues with single- and multiple-server vacations considered by Kella and Yechiali (1986) and to non-preemptive priority M/M/c queues considered by Kella and Yechiali (1985). The conservation identity presented here states that the ratios of mean waiting times in an M/G/1 queue with and without server vacation policies are independent of the service discipline for first come first served, shortest processing time, shortest processing time within generations and non-preemptive priority service disciplines.     

Stochastic analysis of a single server retrial queue with general retrial times

Retrial queueing systems are widely used in teletraffic theory and computer and communication networks. Although there has been a rapid growth in the literature on retrial queueing systems, the research on retrial queues with nonexponential retrial times is very limited. This paper is concerned with the analytical treatment of an M/G/1 retrial queue with general retrial times. Our queueing model is different from most single server retrial queueing models in several respectives. First, customers who find the server busy are queued in the orbit in accordance with an FCFS (first‐come‐first‐served) discipline and only the customer at the head of the queue is allowed for access to the server. Besides, a retrial time begins (if applicable) only when the server completes a service rather upon a service attempt failure. We carry out an extensive analysis of the queue, including a necessary and sufficient condition for the system to be stable, the steady state distribution of the server state and the orbit length, the waiting time distribution, the busy period, and other related quantities. Finally, we study the joint distribution of the server state and the orbit length in non‐stationary regime. © 1999 John Wiley & Sons, Inc. Naval Research Logistics 46: 561–581, 1999     

Some order relations in closed networks of queues with multiserver stations

Consider a closed network of queues of the “product-form” type, where each station has s servers (s ≥ 1 is identical for all stations). We show that the throughput function of the network is Schur concave with respect to the loading of the stations and arrangement increasing with respect to the assignment of server groups. Consequently, different loading/assignment policies can be compared under majorization/arrangement orderings and their relative merits decided according to the yields of throughput. The results can be used to support planning decisions in computer and production systems which are modeled as closed networks of queues.     

On queues with state-dependent Erlang service

Some general results are derived for single-channel queues with Poisson input and state-dependent Erlang service times in view of the possible use of this model to approximate arbitrary M/G/1-like state-dependent queues in a manner similar to that suggested by Rosenshine, and by Kendall, and Kotiah, Thompson, and Waugh for the M/G/1. Numerical procedures are indicated for the evaluation of stationary state probabilities, expected system sizes and waiting times, and parameter estimation.     

Analysis of a finite‐buffer bulk‐service queue with discrete‐Markovian arrival process: D‐MAP/Ga,b/1/N

Discrete‐time queues with D‐MAP arrival process are more useful in modeling and performance analysis of telecommunication networks based on the ATM environment. This paper analyzes a finite‐buffer discrete‐time queue with general bulk‐service rule, wherein the arrival process is D‐MAP and service times are arbitrarily and independently distributed. The distributions of buffer contents at various epochs (departure, random, and prearrival) have been obtained using imbedded Markov chain and supplementary variable methods. Finally, some performance measures such as loss probability and average delay are discussed. Numerical results are also presented in some cases. © 2003 Wiley Periodicals, Inc. Naval Research Logistics 50: 345–363, 2003.     

Algorithmic and approximation analyses of the shorter queue model

A system of two parallel queues where the arrivals from a single stream of customers join the shorter queue is considered. Arrivals form a homogeneous Poisson stream and the service times in each of the two queues are independent exponential variates. By treating one of the queues as bounded, the steady-state probability vector for the system can be expressed in a modified matrix-geometric form and can be computed efficiently. Computational procedures for the sojourn time distribution and characteristics of the departure stream are developed. Some numerical results are presented, and based on these results an efficient approximation scheme for the model is developed which can be readily extended to systems with more than two parallel queues.     

A note on sojourn times in M/G/1 queues with instantaneous,bernoulli feedback

Queueing systems which include the possibility for a customer to return to the same server for additional service are called queueing systems with feedback. Such systems occur in computer networks for example. In these systems a chosen customer will wait in the queue, be serviced and then, with probability p, return to wait again, be serviced again and continue this process until, with probability (1 – p) = q, it departs the system never to return. The time of waiting plus service time, the nth time the customer goes through, we will call his nth sojourn time. The (random) sum of these sojourn times we will call the total sojourn time (abbreviated, sojourn time when there is no confusion which sojourn time we are talking about). In this paper we study the total sojourn time in a queueing system with feedback. We give the details for M/G/1 queues in which the decision to feedback or not is a Bernoulli process. While the details of the computations can be more difficult, the structure of the sojourn time process is unchanged for the M/G/1 queue with a more general decision process as will be shown. We assume the reader is familiar with Disney, McNickle and Simon [1].     

The effect of correlated exponential service times on single server tandem queues

An investigation via simulation of system performance of two stage queues in series (single server, first-come, first-served) under the assumption of correlated exponential service times indicates that the system's behavior is quite sensitive to departures from the traditional assumption of mutually independent service times, especially at higher utilizations. That service times at the various stages of a tandem queueing system for a given customer should be correlated is intuitively appealing and apparently not at all atypical. Since tandem queues occur frequently, e.g. production lines and the logistics therewith associated, it is incumbent on both the practitioner and the theoretician that they be aware of the marked effects that may be induced by correlated service times. For the case of infinite interstage storage, system performance is improved by positive correlation and impaired by negative correlation. This change in system performance is reversed however for zero interstage storage and depends on the value of the utilization rate for the case where interstage storage equals unity. The effect due to correlation is shown to be statistically significant using spectral analytic techniques. For correlation equal unity and infinite interstage storage, results are provided for two through twenty-five stages in series to suggest how adding stages affects system performance for ρ>0. In this extreme case of correlation, adding stages has an effect on system performance which depends markedly on the utilization rate. Recursive formulae for the waiting time per customer for the cases of zero, one, and infinite interstage storage are derived.     

Waiting time analysis for a queueing system with time‐limited service and exponential timer

We consider a single‐queue with exhaustive or gated time‐limited services and server vacations, in which the length of each service period at the queue is controlled by a timer, i.e., the server serves customers until the timer expires or the queue becomes empty, whichever occurs first, and then takes vacations. The customer whose service is interrupted due to the timer expiration may be attended according to nonpreemptive or preemptive service disciplines. For the M/G/1 exhaustive/gated time‐limited service queueing system with an exponential timer and four typical preemptive/nonpreemptive service disciplines, we derive the Laplace—Stieltjes transforms and the moment formulas for waiting times and sojourn times through a unified approach, and provide some new results for these time‐limited service disciplines. © John Wiley & Sons, Inc. Naval Research Logistics 48: 638–651, 2001.     

Using a birth‐and‐death process to estimate the steady‐state distribution of a periodic queue

If the number of customers in a queueing system as a function of time has a proper limiting steady‐state distribution, then that steady‐state distribution can be estimated from system data by fitting a general stationary birth‐and‐death (BD) process model to the data and solving for its steady‐state distribution using the familiar local‐balance steady‐state equation for BD processes, even if the actual process is not a BD process. We show that this indirect way to estimate the steady‐state distribution can be effective for periodic queues, because the fitted birth and death rates often have special structure allowing them to be estimated efficiently by fitting parametric functions with only a few parameters, for example, 2. We focus on the multiserver M_t/GI/s queue with a nonhomogeneous Poisson arrival process having a periodic time‐varying rate function. We establish properties of its steady‐state distribution and fitted BD rates. We also show that the fitted BD rates can be a useful diagnostic tool to see if an M_t/GI/s model is appropriate for a complex queueing system. © 2015 Wiley Periodicals, Inc. Naval Research Logistics 62: 664–685, 2015     

Distribution network design: Selection and sizing of congested connections

This paper focuses on certain types of distribution networks in which commodity flows must go through connections that are subject to congestion. Connections serve as transshipment and/or switching points and are modeled as M/G/1 queues. The goal is to select connections, assign flows to the connections, and size their capacities, simultaneously. The capacities are controlled by both the mean and the variability of service time at each connection. We formulate this problem as a mixed integer nonlinear optimization problem for both the fixed and variable service rate cases. For the fixed service rate case, we prove that the objective function is convex and then develop an outer approximation algorithm. For the variable service rate case, both mean and second moment of service time are decision variables. We establish that the utilization rates at the homogeneous connections are identical for an optimal solution. Based on this key finding, we develop a Lagrangian relaxation algorithm. Numerical experiments are conducted to verify the quality of the solution techniques proposed. The essential contribution of this work is the explicit modeling of connection capacity (through the mean and the variability of service time) using a queueing framework. © 2005 Wiley Periodicals, Inc. Naval Research Logistics, 2005.     

When to commit in a serial supply chain with forecast updating

Negotiations between an end product manufacturer and a parts supplier often revolve around two main issues: the supplier's price and the length of time the manufacturer is contractually held to its order quantity, commonly termed the “commitment time frame.” Because actual demand is unknown, the specification of the commitment time frame determines how the demand risk is shared among the members of the supply chain. Casual observation indicates that most manufacturers prefer to delay commitments as long as possible while suppliers prefer early commitments. In this paper, we investigate whether these goals are always in the firm's best interest. In particular, we find that the manufacturer may sometimes be better off with a contract that requires an early commitment to its order quantity, before the supplier commits resources and the supplier may sometimes be better off with a delayed commitment. We also find that the preferred commitment time frame depends upon which member of the supply chain has the power to set their exchange price. © 2003 Wiley Periodicals, Inc. Naval Research Logistics, 2003     

Allocating capacity in parallel queues to improve their resilience to deliberate attack

We develop models that lend insight into how to design systems that enjoy economies of scale in their operating costs, when those systems will subsequently face disruptions from accidents, acts of nature, or an intentional attack from a well‐informed attacker. The systems are modeled as parallel M/M/1 queues, and the key question is how to allocate service capacity among the queues to make the system resilient to worst‐case disruptions. We formulate this problem as a three‐level sequential game of perfect information between a defender and a hypothetical attacker. The optimal allocation of service capacity to queues depends on the type of attack one is facing. We distinguish between deterministic incremental attacks, where some, but not all, of the capacity of each attacked queue is knocked out, and zero‐one random‐outcome (ZORO) attacks, where the outcome is random and either all capacity at an attacked queue is knocked out or none is. There are differences in the way one should design systems in the face of incremental or ZORO attacks. For incremental attacks it is best to concentrate capacity. For ZORO attacks the optimal allocation is more complex, typically, but not always, involving spreading the service capacity out somewhat among the servers. © 2011 Wiley Periodicals, Inc. Naval Research Logistics, 2011     

Coordinating independent buyers with integer‐ratio time coordination and quantity discounts

Supply chain members can gain substantial benefits by coordinating their activities. However, a remaining challenge is to create useful coordination mechanisms when channel members are independent. This paper develops a coordination strategy with which a supplier uses quantity discounts to entice independent buyers to comply with an integer‐ratio time coordination scheme. The problem is analyzed as a Stackelberg game in which the supplier acts as the leader by announcing its coordination policy in advance and buyers act as followers by deciding their ordering decisions with this information. The strategy is compared to a coordination mechanism with quantity discounts and power‐of‐two time coordination. While both strategies are able to produce substantial benefits over simple quantity discounts, integer‐ratio time coordination provides a better coordination mechanism for a decentralized supply chain. It is shown that power‐of‐two time coordination may not be able to provide a stable equilibrium coordination strategy when buyers act independently and opportunistically. Furthermore, if this is not the case, integer‐ratio time coordination is at least equally effective. Unlike a centralized solution, under which the improvement by integer‐ratio over power‐of‐two time coordination is limited to 2% of optimality, system cost reduction from a decentralized coordination strategy could be much more significant. © 2003 Wiley Periodicals, Inc. Naval Research Logistics, 2004.     

Approximations for heavily loaded G/GI/n + GI queues

Motivated by applications to service systems, we develop simple engineering approximation formulas for the steady‐state performance of heavily loaded G/GI/n+GI multiserver queues, which can have non‐Poisson and nonrenewal arrivals and non‐exponential service‐time and patience‐time distributions. The formulas are based on recently established Gaussian many‐server heavy‐traffic limits in the efficiency‐driven (ED) regime, where the traffic intensity is fixed at ρ > 1, but the approximations also apply to systems in the quality‐and‐ED regime, where ρ > 1 but ρ is close to 1. Good performance across a wide range of parameters is obtained by making heuristic refinements, the main one being truncation of the queue length and waiting time approximations to nonnegative values. Simulation experiments show that the proposed approximations are effective for large‐scale queuing systems for a significant range of the traffic intensity ρ and the abandonment rate θ, roughly for ρ > 1.02 and θ > 2.0. © 2016 Wiley Periodicals, Inc. Naval Research Logistics 63: 187–217, 2016     

Markov chain analysis of a situation where cannibalization is the only repair activity

This paper considers a group of S identical aircraft, each of which is partitioned into K parts which fail exponentially. The only way in which a failed aircraft can be repaired is by cannibalizing its out-of-commission parts from other failed aircraft. The evolution of the number of good aircraft over time is governed by the transient behavior of an absorbing Markov chain. We can therefore study this behavior by matrix multiplication although the computational problem grows large for K ≥ 3. Some numerical results and some approximations are also provided.     

An approximation for the waiting time distribution in single server queues

Single server queues with general interarrival and service times are approximated by queues with two-point (Bernoulli) interarrival times and exponential service times. The parameters are chosen such that the first four moments of the difference of the service times and interarrival times in the approximating system equal those of the original system. The aptness of the approximation is discussed and some examples are presented comparing the exact and approximate waiting time distributions. A more complicated approximation is presented using the dual system (exponential arrivals, Bernoulli service) for those cases where the original approximation cannot be used.     

Note: Minimizing the variability of the waiting times in a globally gated elevator polling system

A polling system comprising n queues and a single server is considered. Service is performed according to an elevator scheme under the globally gated regime. The problem of arranging the channels to minimize a measure of the variability of the waiting times is addressed. © 1997 John Wiley & Sons, Inc. Naval Research Logistics 44: 605–611, 1997