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31.
We study a service design problem in diagnostic service centers, call centers that provide medical advice to patients over the phone about what the appropriate course of action is, based on the caller's symptoms. Due to the tension between increased diagnostic accuracy and the increase in waiting times more in‐depth service requires, managers face a difficult decision in determining the optimal service depth to guide the diagnostic process. The specific problem we consider models the situation when the capacity (staffing level) at the center is fixed, and when the callers have both congestion‐ and noncongestion‐related costs relating to their call. We develop a queueing model incorporating these features and find that the optimal service depth can take one of two different structures, depending on factors such as the nurses' skill level and the maximum potential demand. Sensitivity analyses of the two optimal structures show that they are quite different. In some situations, it may (or may not) be optimal for the manager to try to expand the demand at the center, and increasing skill level may (or may not) increase congestion. © 2012 Wiley Periodicals, Inc. Naval Research Logistics, 2012 相似文献
32.
On the surface of a sphere, we take as inputs two points, neither of them contained in any of a number of spherical polygon obstacles, and quickly find the shortest route connecting these two points while avoiding any obstacle. The WetRoute method presented here has been adopted by the US Navy for several applications. © 2016 Wiley Periodicals, Inc. Naval Research Logistics 63: 374–385, 2016 相似文献
33.
Alan Warburton 《Defense & Security Analysis》1994,10(3):361-362
Preliminary design of an experimental world-circling spaceship RM001 RAND Corporation, Santa Monica, Calif. (1946) 相似文献
34.
R. Alan Bowman 《海军后勤学研究》2003,50(5):481-497
A key problem in project management is to decide which activities are the most important to manage and how best to manage them. A considerable amount of literature has been devoted to assigning “importance” measures to activities to help with this important task. When activity times are modeled as random variables, these activity importance measures are more complex and difficult to use. A key problem with all existing measures is that they summarize the importance in a single number. The result is that it is difficult for managers to determine a range of times for an activity that might be acceptable or unacceptable. In this paper, we develop sensitivity curves that display the most useful measures of project performance (in terms of schedule) as a function of an activity's time. The structure of the networks allows us to efficiently estimate these curves for all desired activities, all desired time ranges, and all desired measures in a single set of simulation runs. The resulting curves provide insights that are not available when considering summarized measures alone. Chief among these insights is the ability to identify an acceptable range of times for an activity that will not lead to negative scheduling consequences. © 2003 Wiley Periodicals, Inc. Naval Research Logistics 50: 481–497, 2003 相似文献
35.
Alan L. Saipe 《海军后勤学研究》1975,22(3):497-515
A problem in (0, 1) hyperbolic programming is formulated and solved by the use of branch and bound methods. Computational results are presented including a comparison among several branching rules. Heuristic methods for quickly finding relatively good feasible solutions are presented and tested. The problem finds application in the scheduling of common carriers. In the solution of the main problem, a subproblem is identified and solved. A geometric analogue is presented, which allows an interesting interpretation of the subproblem. The subproblem itself finds application in the design of gambles. 相似文献
36.
Alan Washburn 《海军后勤学研究》2001,48(4):270-280
Gass, Zafra, and Qiu (1996) introduce a modified version of fictitious play for matrix games where only the more successful player's strategy is retained. This paper introduces additional modifications that appear to converge faster. © 2001 John Wiley & Sons, Inc.* Naval Research Logistics 48: 270–280, 2001 相似文献
37.
38.
Alan J. Rolfe 《海军后勤学研究》1970,17(2):151-158
This paper considers a group of S identical aircraft, each of which is partitioned into K parts which fail exponentially. The only way in which a failed aircraft can be repaired is by cannibalizing its out-of-commission parts from other failed aircraft. The evolution of the number of good aircraft over time is governed by the transient behavior of an absorbing Markov chain. We can therefore study this behavior by matrix multiplication although the computational problem grows large for K ≥ 3. Some numerical results and some approximations are also provided. 相似文献
39.
A new technique for solving large‐scale allocation problems with partially observable states and constrained action and observation resources is introduced. The technique uses a master linear program (LP) to determine allocations among a set of control policies, and uses partially observable Markov decision processes (POMDPs) to determine improving policies using dual prices from the master LP. An application is made to a military problem where aircraft attack targets in a sequence of stages, with information acquired in one stage being used to plan attacks in the next. © 2000 John Wiley & Sons, Inc., Naval Research Logistics 47: 607–619, 2000 相似文献
40.
Alan E. Gelfand 《海军后勤学研究》1976,23(3):513-523
The purpose of this research is to examine several types of procedures for attribute sampling inspection-the widely used Military Standard 105D plans [8], the lesser known Double Zero plans as developed by Ellis [4] and the Narrow Limit gaging plans of Ott and Mundel [9]. Each of the procedures is described with an effort made to illuminate their more subtle features. Then the plans are compared, whence it is revealed that (i) Narrow Limit gaging plans have a serious weakness in comparison to the others and (ii) Double Zero plans tend to be essentially conservative, but that sufficiently tight Military Standard 105D plans can be selected to achieve comparable performance in all ways. 相似文献