Designing and pricing menus of extended warranty contracts

Extended warranties provide “piece of mind” to a consumer in that product failures which occur after the base warranty expires are rectified at little or no cost. They also provide an additional source of revenue for manufacturers or third‐party providers, such as retailers or insurance providers, and help cultivate consumer loyalty. In this article, we analyze a number of extended warranty contracts which differ in design, including restrictions on deferrals and renewals. With the use of dynamic programming, we compute the optimal strategy for a consumer with perfect information and determine the optimal pricing policy for the provider given the consumer's risk characterization. We also provide insight into when different contracts should be issued. Finally, we illustrate how profits can be dramatically increased by offering menus of warranty contracts, as opposed to stand alone contracts, with the use of integer programming. Surprisingly, risk‐taking consumers provide the greatest benefit to offering menus. These insights can help a company develop a comprehensive warranty planning strategy for given products or product lines. © 2009 Wiley Periodicals, Inc. Naval Research Logistics 2009     

Fire truck relocation during major incidents

The effectiveness of a fire department is largely determined by its ability to respond to incidents in a timely manner. To do so, fire departments typically have fire stations spread evenly across the region, and dispatch the closest truck(s) whenever a new incident occurs. However, large gaps in coverage may arise in the case of a major incident that requires many nearby fire trucks over a long period of time, substantially increasing response times for emergencies that occur subsequently. We propose a heuristic for relocating idle trucks during a major incident in order to retain good coverage. This is done by solving a mathematical program that takes into account the location of the available fire trucks and the historic spatial distribution of incidents. This heuristic allows the user to balance the coverage and the number of truck movements. Using extensive simulation experiments we test the heuristic for the operations of the Fire Department of Amsterdam‐Amstelland, and compare it against three other benchmark strategies in a simulation fitted using 10 years of historical data. We demonstrate substantial improvement over the current relocation policy, and show that not relocating during major incidents may lead to a significant decrease in performance.     

Single‐machine scheduling with deadlines to minimize the total weighted late work

We consider scheduling a set of jobs with deadlines to minimize the total weighted late work on a single machine, where the late work of a job is the amount of processing of the job that is scheduled after its due date and before its deadline. This is the first study on scheduling with the late work criterion under the deadline restriction. In this paper, we show that (i) the problem is unary NP‐hard even if all the jobs have a unit weight, (ii) the problem is binary NP‐hard and admits a pseudo‐polynomial‐time algorithm and a fully polynomial‐time approximation scheme if all the jobs have a common due date, and (iii) some special cases of the problem are polynomially solvable.     

The Somali National Army: an assessment

To engage properly with the Somali National Army, to understand it in the hope of improving stability and the lives of over 12 million Somalis, good basic information on its composition and characteristics is necessary. Authoritative accounts on the subject have been scarce for over 25 years. This account seeks to detail the army’s dispositions across southern Somalia, and, more importantly, the brigades’ clan compositions and linkages. Clan ties supersede loyalties to the central government. The army as it stands is a collection of former militias which suffer from ill-discipline and commit crime along with greater atrocities. Estimates of numbers are unreliable, but there might be 13,000 or more fighters in six brigades in the Mogadishu area and five beyond.     

An assumption-free convergence analysis for a perturbation of the scaling algorithm for linear programs,with application to the L1 estimation problem

This article is concerned with the scaling variant of Karmarkar's algorithm for linear programming problems. Several researchers have presented convergence analyses for this algorithm under various nondegeneracy types of assumptions, or under assumptions regarding the nature of the sequence of iterates generated by the algorithm. By employing a slight perturbation of the algorithm, which is computationally imperceptible, we are able to prove without using any special assumptions that the algorithm converges finitely to an ε-optimal solution for any chosen ε > 0, from which it can be (polynomically) rounded to an optimum, for ε > 0 small enough. The logarithmic barrier function is used as a construct for this analysis. A rounding scheme which produces an optimal extreme point solution is also suggested. Besides the non-negatively constrained case, we also present a convergence analysis for the case of bounded variables. An application in statistics to the L₁ estimation problem and related computational results are presented.     

A flow-shop problem with sequence-dependent additive setup times

The flow-shop scheduling problem with sequence-dependent additive setup times is considered as a special case of the general problem, and a polynomially bounded approximate method is developed to find a minimum makespan permutation schedule. The approximate algorithm is shown to yield optimal results for the two-machine case. A version of Sule's model is defined that produces the first approximation of the optimal solution for this problem. Computational experience along with numerical examples are provided to test the effectiveness of the method.     

Extension of Bolzano search to rectangles which preserves rectangles as iterates

Multivariable elimination algorithms, which may be regarded as generalizations of various one-dimensional search procedures, have not found wide application. A probable reason may be the generally very irregularly shaped regions of uncertainty that evolve iteratively in the procedures. Hence hope for practical salvage of this class of algorithms seems to lie in controlling the shape of the successively smaller regions of uncertainty. In this article an extension of Bolzano search to rectangles which preserves rectangular iterates is given. Since the result is essentially geometrical in nature, a geometric proof of this procedure is given. Hopefully the proof procedure will be of independent interest. A numerical illustration of the procedure is given for a game problem, such problems lending themselves to this method.