Warranty reserves for nonstationary sales processes

Estimation of warranty costs, in the event of product failure within the warranty period, is of importance to the manufacturer. Costs associated with replacement or repair of the product are usually drawn from a warranty reserve fund created by the manufacturer. Considering a stochastic sales process, first and second moments (and thereby the variance) are derived for the manufacturer's total discounted warranty cost of a single sale for single‐component items under four different warranty policies from a manufacturer's point of view. These servicing strategies represent a renewable free‐replacement, nonrenewable free‐replacement, renewable pro‐rata, and a nonrenewable minimal‐repair warranty plans. The results are extended to determine the mean and variance of total discounted warranty costs for the total sales over the life cycle of the product. Furthermore, using a normal approximation, warranty reserves necessary for a certain protection level, so that reserves are not completely depleted, are found. Results and their managerial implications are studied through an extensive example. © 2002 Wiley Periodicals, Inc. Naval Research Logistics 49: 499–513, 2002; Published online in Wiley InterScience (www.interscience.wiley.com). DOI 10.1002/nav.10023     

A hard knapsack problem

In this article we develop a class of general knapsack problems which are hard for branch and bound algorithms. The number of alternate optimal solutions for these problems grows exponentially with problem parameters. In addition the LP bound is shown to be ineffective. Computational tests indicate that these problems are truly difficult for even very small problems. Implications for the testing of algorithms using randomly generated problems is discussed.     

Algorithms for the constrained maximum-weight connected graph problem

Given a positive integer R and a weight for each vertex in a graph, the maximum-weight connected graph (MCG) problem is to find a connected subgraph with R vertices that maximizes the sum of the weights. The MCG problem is strongly NP-complete, and we study a special case of it: the constrained MCG (CMCG) problem, which is the MCG problem with a constraint of having a predetermined vertex included in the solution. We first show that the Steiner tree problem is a special case of the CMCG problem. Then we present three optimization algorithms for the CMCG problem. The first two algorithms deal with special graphs (tree and layered graphs) and employ different dynamic programming techniques, solving the CMCG problem in polynomial times. The third one deals with a general graph and uses a variant of the Balas additive method with an imbedded connectivity test and a pruning method. We also present a heuristic algorithm for the CMCG problem with a general graph and its bound analysis. We combine the two algorithms, heuristic and optimization, and present a practical solution method to the CMCG problem. Computational results are reported and future research issues are discussed. © 1996 John Wiley & Sons, Inc.     

The assignment of storage locations to containers for a container stack

Assigning storage locations to incoming or reshuffled containers is a fundamental problem essential to the operations efficiency of container terminals. The problem is notoriously hard for its combinatorial and dynamic nature. In this article, we minimize the number of reshuffles in assigning storage locations for incoming and reshuffled export containers. For the static problem to empty a given stack without any new container arrival, the optimum reshuffle sequence is identified by an integer program (IP). The integer program captures the evolution of stack configurations as a function of decisions and is of interest by itself. Heuristics based on the integer program are then derived. Their competitiveness in accuracy and time are established by extensive numerical runs comparing them with existing heuristics in literature and in practice as well as with extensions of the existing heuristics. Variants of the IP‐based heuristics are then applied to the dynamic problem with continual retrievals and arrivals of containers. Again, numerical runs confirm that the IP‐based heuristic is competitive. © 2009 Wiley Periodicals, Inc. Naval Research Logistics, 2009     

Tests for transient means in simulated time series

We present a family of tests to detect the presence of a transient mean in a simulation process. These tests compare variance estimators from different parts of a simulation run, and are based on the methods of batch means and standardized time series. Our tests can be viewed as natural generalizations of some previously published work. We also include a power analysis of the new tests, as well as some illustrative examples. © 1994 John Wiley & Sons, Inc.     

An analytic basis for decision support in negotiations

Mediators increase the effectiveness of negotiation processes. The art of mediation includes interpersonal skills, ability to convince, and proficiency in argumentation. The science of mediation represents an analytical approach to problem solving, a systematic analysis of the process, of players' positions, and of their goals, aspirations, and concessions. Analytical tools for mediation can be used by mediators, but these tools can also support negotiators in their analysis, verification of their positions, and choices. The knowledge of effective and safe alternatives, of sets of compromises, and the knowledge of the possible outcomes of concessions may be used to develop an effective strategy and to increase a negotiator's bargaining power. Models to analyze alternatives, to verify concessions made by the opponents, to determine effective alternatives, and to search for solutions that yield mutual gains, to aggregate opponents' proposals, to look for coalition members, and to simulate some of the actions of a mediator are discussed in the article.     

Global planning of accelerated degradation tests based on exponential dispersion degradation models

The accelerated degradation test (ADT) is an efficient tool for assessing the lifetime information of highly reliable products. However, conducting an ADT is very expensive. Therefore, how to conduct a cost-constrained ADT plan is a great challenging issue for reliability analysts. By taking the experimental cost into consideration, this paper proposes a semi-analytical procedure to determine the total sample size, testing stress levels, the measurement frequencies, and the number of measurements (within a degradation path) globally under a class of exponential dispersion degradation models. The proposed method is also extended to determine the global planning of a three-level compromise plan. The advantage of the proposed method not only provides better design insights for conducting an ADT plan, but also provides an efficient algorithm to obtain a cost-constrained ADT plan, compared with conventional optimal plans by grid search algorithms.     

Callable products with dependent demands

Capacity providers such as airlines often sell the same capacity to different market segments at different prices to improve their expected revenues. The absence of a secondary market, due to the nontransferability of airline tickets, gives rise to an opportunity for airlines to broker capacity between consumers with different willingness to pay. One way to broker capacity is by the introduction of callable products. The idea is similar to callable bonds where the issuer has the right, but not the obligation, to buy back the bonds at a certain price by a certain date. The idea of callable products was introduced before under the assumption that the fare-class demands are all independent. The independent assumption becomes untenable when there is significant demand recovery (respectively, demand cannibalization) when lower fares are closed (respectively, opened). In this case, consumer choice behavior should be modeled explicitly to make meaningful decisions. In this paper, we consider a general consumer choice model and develop the optimal strategy for callable products. Our numerical study illustrates how callable products are win-win-win, for the capacity provider and for both high and low fare consumers. Our studies also identify conditions for callable products to result in significant improvements in expected revenues.     

Optimizing usage and maintenance decisions for k‐out‐of‐n systems of moving assets

We consider an integrated usage and maintenance optimization problem for a k‐out‐of‐n system pertaining to a moving asset. The k‐out‐of‐n systems are commonly utilized in practice to increase availability, where n denotes the total number of parallel and identical units and k the number of units required to be active for a functional system. Moving assets such as aircraft, ships, and submarines are subject to different operating modes. Operating modes can dictate not only the number of system units that are needed to be active, but also where the moving asset physically is, and under which environmental conditions it operates. We use the intrinsic age concept to model the degradation process. The intrinsic age is analogous to an intrinsic clock which ticks on a different pace in different operating modes. In our problem setting, the number of active units, degradation rates of active and standby units, maintenance costs, and type of economic dependencies are functions of operating modes. In each operating mode, the decision maker should decide on the set of units to activate (usage decision) and the set of units to maintain (maintenance decision). Since the degradation rate differs for active and standby units, the units to be maintained depend on the units that have been activated, and vice versa. In order to minimize maintenance costs, usage and maintenance decisions should be jointly optimized. We formulate this problem as a Markov decision process and provide some structural properties of the optimal policy. Moreover, we assess the performance of usage policies that are commonly implemented for maritime systems. We show that the cost increase resulting from these policies is up to 27% for realistic settings. Our numerical experiments demonstrate the cases in which joint usage and maintenance optimization is more valuable. © 2017 Wiley Periodicals, Inc. Naval Research Logistics 64: 418–434, 2017