Service levels in distribution systems with random customer order size

An approximate method for measuring the service levels of the warehouse-retailer system operating under (s, S) policy is presented. All the retailers are identical and the demand process at each retailer follows a stationary stuttering Poisson process. This type of demand process allows customer orders to be for a random number of units, which gives rise to the undershoot quantity at both the warehouse and retailer levels. Exact analyses of the distribution of the undershoot quantity and the number of orders place by a retailer during the warehouse reordering lead time are derived. By using this distribution together with probability approximation and other heuristic approaches, we model the behavior of the warehouse level. Based on the results of the warehouse level and on an existing framework from previous work, the service level at the retailer level is estimated. Results of the approximate method are then compared with those of simulation. © 1995 John Wiley & Sons, Inc.     

Probabilistic a priori routing-location problems

In many routing-location models customers located at nodes of a network generate calls for service with known probabilities. The customers that request service in a particular day are served by a single server that performs a service tour visiting these customers. The order of providing service to customers for each potential list of calls is uniquely defined by some a priori fixed basic sequence of all the customers (a priori tour). The problems addressed in this article are to find an optimal home location or an optimal basic sequence for the server so as to minimize the expectation of a criterion. The following criteria are considered: the total waiting time of all the customers, the total length of the tour, the maximal waiting time of a customer, the average traveled length per customer, and the average waiting time per customer. We present polynomial-time algorithms for the location problems. For the routing problems we present lower bounds that can be calculated efficiently (in polynomial time) and used in a branch-and-bound scheme. © 1994 John Wiley & Sons, Inc.     

A face search heuristic algorithm for optimizing over the efficient set

The problem of optimizing a linear function over the efficient set of a multiple objective linear program is an important but difficult problem in multiple criteria decision making. In this article we present a flexible face search heuristic algorithm for the problem. Preliminary computational experiments indicate that the algorithm gives very good estimates of the global optimum with relatively little computational effort. © 1993 John Wiley & Sons, Inc.     

A two-machine repair model with variable repair rate

A two-unit cold standby production system with one repairman is considered. After inspection of a failed unit the repairman chooses either a slow or a fast repair rate to carry out the corresponding amount of work. At system breakdown the repairman has an additional opportunity to switch to the fast rate. If there are no fixed costs associated with system breakdowns, then the policy which minimizes longrun average costs is shown to be a two-dimensional control limit rule. If fixed costs are incurred every time the system breaks down, then the optimal policy is not necessarily of control limit type. This is illustrated by a counterexample. Furthermore, we present several performance measures for this maintenance system controlled by a two-dimensional control limit rule. © 1993 John Wiley & Sons, Inc.     

Cultural Conflict within Civil-Military Cooperation: A Case Study in Bosnia

In peace-support operations, employees of international humanitarian organisations often clash with those of the military. A lack of familiarity with each other's practices and values, embedded in their respective organisational cultures, is often seen as the culprit. This article presents and illustrates a road map to manage such cultural differences between cooperating organisations. We found that the military culture, in our Bosnian case study, was seen to operate as a hierarchical culture (characterised by formalisation, stability, predictability and efficiency). The culture of international humanitarian organisations, on the other hand, was depicted as clan-type (characterised by teamwork, participation and consensus). To facilitate the creation of cultural awareness as well as respect for, and reconciliation of, cultural differences we recommend several concrete actions that could improve civil-military cooperation.     

Some order relations in closed networks of queues with multiserver stations

Consider a closed network of queues of the “product-form” type, where each station has s servers (s ≥ 1 is identical for all stations). We show that the throughput function of the network is Schur concave with respect to the loading of the stations and arrangement increasing with respect to the assignment of server groups. Consequently, different loading/assignment policies can be compared under majorization/arrangement orderings and their relative merits decided according to the yields of throughput. The results can be used to support planning decisions in computer and production systems which are modeled as closed networks of queues.     

Bounds and properties of the expected value of sample information for a project-selection problem

In this article we extend the work of Mehrez and Stulman [5] on the expected value of perfect information (EVPI) to the expected value of sample information (EVSI) for a class of economic problems dealing with the decision to reject or accept an investment project. It is shown that shifting the mean of the underlying a priori distribution of X, the project's monetary value from zero in either direction will decrease the associated EVSI of Y, the random sampled information. A theorem is then presented which gives an upper bound on the EVSI over all distributions of Y, as well as the structure of the posterior mean E[X|Y] for which this upper bound is achieved. Finally, the case where E[X|Y] is linear in Y is discussed and its performance compared with that of the optimal case.     

Optimal maintenance policies for constantly monitored systems

A multistate system is assumed to be constantly monitored; i.e., the state of the system is always known with certainty. Damage to the system accumulates via a continuous-time Markov process. A model of the system including restoration costs and state occupation costs is developed. It is shown that under certain conditions the optimal restoration policy for the system is a control limit rule. A control limit rule is a policy which requires restoration of the system whenever the damage exceeds a certain level. Examples are presented to show that there are several situations in which, perhaps surprisingly, control limit rules are not optimal.     

Linear search with bounded resources

A point is placed at random on the real line according to some known distribution F, and a search is made for this point, beginning at some starting points s on the line, and moving along the line according to some function x(t). The objective of this article is to maximize the probability of finding the point while traveling at most d units. Characterizations of simple optimal searches are found for arbitrary distributions, for continuous distributions with continuous density everywhere (e.g., normal, Cauchy, triangular), and for continuous distributions with density which is continuous on its support (e.g., exponential, uniform). These optimal searches are also shown to be optimal for maximization of the expected number of points found if the points are placed on the line independently from a known distribution F.