Optimal control of an M/G/1 queue with impatient priority customers

An optimal operating policy is characterized for the infinite‐horizon average‐cost case of a single server queueing control problem. The server may be turned on at arrival epochs or off at departure epochs. Two classes of customers, each of them arriving according to an independent Poisson processes, are considered. An arriving 1‐customer enters the system if the server is turned on upon his arrival, or if the server is on and idle. In the former case, the 1‐customer is selected for service ahead of those customers waiting in the system; otherwise he leaves the system immediately. 2‐Customers remain in the system until they complete their service requirements. Under a linear cost structure, this paper shows that a stationary optimal policy exists such that either (1) leaves the server on at all times, or (2) turns the server off when the system is empty. In the latter case, we show that the stationary optimal policy is a threshold strategy, this feature being commonplace in most of priority queueing systems and inventory models. However, the optimal policy in our model is determined by two thresholds instead of one. © 2001 John Wiley & Sons, Inc. Naval Research Logistics 48: 201–209, 2001     

The resource constrained project scheduling problem with multiple crashable modes: An exact solution method

We introduce a formulation and an exact solution method for a nonpreemptive resource constrained project scheduling problem in which the duration/cost of an activity is determined by the mode selection and the duration reduction (crashing) within the mode. This problem is a natural combination of the time/cost tradeoff problem and the resource constrained project scheduling problem. It involves the determination, for each activity, of its resource requirements, the extent of crashing, and its start time so that the total project cost is minimized. We present a branch and bound procedure and report computational results with a set of 160 problems. Computational results demonstrate the effectiveness of our procedure. © 2001 John Wiley & Sons, Inc. Naval Research Logistics 48: 107–127, 2001     

Optimal material control in an assembly system with component commonality

Allocation of scarce common components to finished product orders is central to the performance of assembly systems. Analysis of these systems is complex, however, when the product master schedule is subject to uncertainty. In this paper, we analyze the cost—service performance of a component inventory system with correlated finished product demands, where component allocation is based on a fair shares method. Such issuing policies are used commonly in practice. We quantify the impact of component stocking policies on finished product delays due to component shortages and on product order completion rates. These results are used to determine optimal base stock levels for components, subject to constraints on finished product service (order completion rates). Our methodology can help managers of assembly systems to (1) understand the impact of their inventory management decisions on customer service, (2) achieve cost reductions by optimizing their inventory investments, and (3) evaluate supplier performance and negotiate contracts by quantifying the effect of delivery lead times on costs and customer service. © 2001 John Wiley & Sons, Inc. Naval Research Logistics 48:409–429, 2001     

Applying a bootstrap approach for setting reorder points in military supply systems

This paper develops and applies a nonparametric bootstrap methodology for setting inventory reorder points and a simple inequality for identifying existing reorder points that are unreasonably high. We demonstrate that an empirically based bootstrap method is both feasible and calculable for large inventories by applying it to the 1st Marine Expeditionary Force General Account, an inventory consisting of $20–30 million of stock for 10–20,000 different types of items. Further, we show that the bootstrap methodology works significantly better than the existing methodology based on mean days of supply. In fact, we demonstrate performance equivalent to the existing system with a reduced inventory at one‐half to one‐third the cost; conversely, we demonstrate significant improvement in fill rates and other inventory performance measures for an inventory of the same cost. © 2000 John Wiley & Sons, Inc. Naval Research Logistics 47: 459–478, 2000     

Explicit solution of partitioning problems over a 1‐dimensional parameter space

We consider a class of partitioning problems where the partitioned set is a finite set of real numbers and the objective function of a partition is a function of the vector whose coordinates are the sums of the elements in each part of the given partition (the number of such parts is assumed given). We obtain an explicit solution of such partitioning problem with polynomial complexity bounds. © John Wiley & Sons, Inc. Naval Research Logistics 47: 531–540, 2000     

Optimal service and arrival rates in Jackson queueing networks

In this paper we present an algorithm for solving a class of queueing network design problems. Specifically, we focus on determining both service and arrival rates in an open Jackson network of queueing stations. This class of problems has been widely studied and used in a variety of applications, but not well solved due to the difficulty of the resulting optimization problems. As an example, consider the classic application in computer network design which involves determining the minimum cost line capacities and flow assignments while satisfying a queueing performance measure such as an upper limit on transmission delay. Other application areas requiring the selection of both service and arrival rates in a network of queues include the design of communication, manufacturing, and health care systems. These applications yield optimization problems that are difficult to solve because typically they are nonconvex, which means they may have many locally optimal solutions that are not necessarily globally optimal. Therefore, to obtain a globally optimal solution, we develop an efficient branch and bound algorithm that takes advantage of the problem structure. Computational testing on randomly generated problems and actual problems from a health care organization indicate that the algorithm is able to solve realistic sized problems in reasonable computing time on a laptop computer. © 2000 John Wiley & Sons, Inc. Naval Research Logistics 47: 1–17, 2000     

Scheduling for parallel dedicated machines with a single server

This paper examines scheduling problems in which the setup phase of each operation needs to be attended by a single server, common for all jobs and different from the processing machines. The objective in each situation is to minimize the makespan. For the processing system consisting of two parallel dedicated machines we prove that the problem of finding an optimal schedule is N P‐hard in the strong sense even if all setup times are equal or if all processing times are equal. For the case of m parallel dedicated machines, a simple greedy algorithm is shown to create a schedule with the makespan that is at most twice the optimum value. For the two machine case, an improved heuristic guarantees a tight worst‐case ratio of 3/2. We also describe several polynomially solvable cases of the later problem. The two‐machine flow shop and the open shop problems with a single server are also shown to be N P‐hard in the strong sense. However, we reduce the two‐machine flow shop no‐wait problem with a single server to the Gilmore—Gomory traveling salesman problem and solve it in polynomial time. © 2000 John Wiley & Sons, Inc. Naval Research Logistics 47: 304–328, 2000     

Optimal scheduling of reader—systems

We consider a reader—writer system consisting of a single server and a fixed number of jobs (or customers) belonging to two classes. Class one jobs are called readers and any number of them can be processed simultaneously. Class two jobs are called writers and they have to be processed one at a time. When a writer is being processed no other writer or readers can be processed. A fixed number of readers and writers are ready for processing at time 0. Their processing times are independent random variables. Each reader and writer has a fixed waiting cost rate. We find optimal scheduling rules that minimize the expected total waiting cost (expected total weighted flowtime). We consider both nonpreemptive and preemptive scheduling. The optimal nonpreemptive schedule is derived by a variation of the usual interchange argument, while the optimal schedule in the preemptive case is given by a Gittins index policy. These index policies continue to be optimal for systems in which new writers enter the system in a Poisson fashion. © 1998 John Wiley & Sons, Inc. Naval Research Logistics 45: 483–495, 1998     

A continuous-review inventory system with lost sales and variable lead time

Using a system-point (SP) method of level crossings, we derive the stationary distribution of the inventory level (stock on hand) in a continuous-review inventory system with compound Poisson demand, Erlang as well as hyperexponentially distributed lead times, and lost sales. This distribution is then used to formulate long-run average cost functions with/without a service level constraint. Some numerical results are also presented, and compared with the Hadley and Whitin heuristic. © 1998 John Wiley & Sons, Inc. Naval Research Logistics 45: 259–278, 1998