Optimal control for entry of many classes of customers to an M/M/1 queue

A method is developed for determining the optimal policy for entry of customers from many independent classes of Poisson arrivals to a first-come, first-serve (for customers admitted to the queue) single-server queue with exponential service times. The solution technique utilizes a semi-Markov formulation or the decision problem.     

Production planning for multi-resource network systems

Production planning for large-scale production systems requiring the allocation of numerous resources is considered. It is demonstrated how the dynamic activity analysis developed by Shephard leads to linear programming solutions of production planning problems. Three types of planning problems are formulated: maximization of output levels for a given time horizon; minimization of production duration for given output histories; and minimization of production costs for given output histories.     

Optimal resource extraction with uncertain reserves

We consider the problem of finding a plan that maximizes the expected discounted return when extracting a nonrenewable resource having uncertain reserves. An extraction plan specifies the rate at which the resource is extracted as a function of time until the resource is exhausted or the time horizon is reached. The return per unit of resource extracted may depend on the rate of extraction, time, and the amount of resource previously extracted. We apply a new method called the generalized search optimization technique to find qualitative features of optimal plans and to devise algorithms for the numerical calculation of optimal plans.     

An exact aggregation/disaggregation algorithm for large scale markov chains

Many Markov chain models have very large state spaces, making the computation of stationary probabilities very difficult. Often the structure and numerical properties of the Markov chain allows for more efficient computation through state aggregation and disaggregation. In this article we develop an efficient exact single pass aggregation/disaggregation algorithm which exploits structural properties of large finite irreducible mandatory set decomposable Markov chains. The required property of being of mandatory set decomposable structure is a generalization of several other Markov chain structures for which exact aggregation/disaggregation algorithms exist. © 1995 John Wiley & Sons, Inc.     

Expressions for item fill rates in periodic inventory systems

We examine the problem of estimating the item fill rate in a periodic inventory system. We show that the traditional expressions for line item fill rate, found in many operations management textbooks, perform well for high fill rates (above 90%), but they consistently underestimate the true fill rate. The problem of underestimation becomes significant as the fill rate falls below 90% and is greatly amplified in cases with very low fill rates (below 50%). We review other more accurate expressions for fill rate, discussing their relative merits. We then develop an exact fill rate expression that is robust for both high and low fill rates. We compare the new expression to others found in the literature via an extensive set of simulation experiments using data that reflect actual inventory systems found at Hewlett-Packard. We also examine the robustness of the expressions to violations in the underlying assumptions. Finally, we develop an alternative fill rate expression that is robust for cases of high demand variability where product returns are allowed. © 1995 John Wiley & Sons, Inc.