Designing and pricing menus of extended warranty contracts

Extended warranties provide “piece of mind” to a consumer in that product failures which occur after the base warranty expires are rectified at little or no cost. They also provide an additional source of revenue for manufacturers or third‐party providers, such as retailers or insurance providers, and help cultivate consumer loyalty. In this article, we analyze a number of extended warranty contracts which differ in design, including restrictions on deferrals and renewals. With the use of dynamic programming, we compute the optimal strategy for a consumer with perfect information and determine the optimal pricing policy for the provider given the consumer's risk characterization. We also provide insight into when different contracts should be issued. Finally, we illustrate how profits can be dramatically increased by offering menus of warranty contracts, as opposed to stand alone contracts, with the use of integer programming. Surprisingly, risk‐taking consumers provide the greatest benefit to offering menus. These insights can help a company develop a comprehensive warranty planning strategy for given products or product lines. © 2009 Wiley Periodicals, Inc. Naval Research Logistics 2009     

基于二维量度的复杂设备预防性维修决策优化

针对使用与维修具有两个测量维度的复杂设备,开展了其预防性维修决策的优化研究。基于二维量度的故障模式,给出了二维故障率的定量描述方法;分析了其预防性更换过程的基本过程,探讨了二维量度下更换周期对维修效果的影响,并从经济性角度建立了二维工龄更换费用模型;最后,采用算例的形式,对某设备维修决策同时考虑日历使用时间和行驶里程的情况,进行了二维更换间隔期的优化求解,从而验证了所建立方法与模型的实用性。     

The NBUL class of life distribution and replacement policy comparisons

Let X and X_τ denote the lifetime and the residual life at age τ of a system, respectively. X is said to be a NBUL random variable if X_τ is smaller than X in Laplace order, i.e., X_τ ≤_L X. We obtain some characterizations for this class of life distribution by means of the lifetime of a series system and the residual life at random time. We also discuss preservation properties for this class of life distribution under shock models. Finally, under the assumption that the lifetimes have the NBUL property, we make stochastic comparisons between some basic replacement policies. © 2001 John Wiley & Sons, Inc. Naval Research Logistics 48: 578–591, 2001.     

Optimal maintenance policies for serial,multi‐machine systems with non‐instantaneous repairs

We study optimal age‐replacement policies for machines in series with non‐instantaneous repair times by formulating two nonlinear programs: one that minimizes total cost‐rate subject to a steady‐state throughput requirement and another that maximizes steady‐state throughput subject to a cost‐rate budget constraint. Under reasonable assumptions, the single‐machine cost‐optimal and throughput‐optimal solutions are unique and orderable, and the multi‐machine optimal solutions have appealing structure. Furthermore, we establish equivalence between the two formulations and provide an illustrative numerical example. © 2006 Wiley Periodicals, Inc. Naval Research Logistics, 2006     

Optimal burn‐in procedure for periodically inspected systems

Burn‐in is a widely used method to improve the quality of products or systems after they have been produced. In this paper, we study burn‐in procedure for a system that is maintained under periodic inspection and perfect repair policy. Assuming that the underlying lifetime distribution of a system has an initially decreasing and/or eventually increasing failure rate function, we derive upper and lower bounds for the optimal burn‐in time, which maximizes the system availability. Furthermore, adopting an age replacement policy, we derive upper and lower bounds for the optimal age parameter of the replacement policy for each fixed burn‐in time and a uniform upper bound for the optimal burn‐in time given the age replacement policy. These results can be used to reduce the numerical work for determining both optimal burn‐in time and optimal replacement policy. © 2007 Wiley Periodicals, Inc. Naval Research Logistics, 2007     

Solution algorithms for the parallel replacement problem under economy of scale

We consider the parallel replacement problem in which machine investment costs exhibit economy of scale which is modeled through associating both fixed and variable costs with machine investment costs. Both finite- and infinite-horizon cases are investigated. Under the three assumptions made in the literature on the problem parameters, we show that the finite-horizon problem with time-varying parameters is equivalent to a shortest path problem and hence can be solved very efficiently, and give a very simple and fast algorithm for the infinite-horizon problem with time-invariant parameters. For the general finite-horizon problem without any assumption on the problem parameters, we formulate it as a zero-one integer program and propose an algorithm for solving it exactly based on Benders' decomposition. Computational results show that this solution algorithm is efficient, i.e., it is capable of solving large scale problems within a reasonable cpu time, and robust, i.e., the number of iterations needed to solve a problem does not increase quickly with the problem size. © 1998 John Wiley & Sons, Inc. Naval Research Logistics 45: 279–295, 1998     

A parallel machine replacement model

This paper considers a finite horizon parallel machine replacement problem where a fixed number of machines is in operation at all times. The operating cost for a machine goes up as the machine gets older. An older machine may have to be replaced by a new one when its operating cost becomes too high. There is a fixed order cost associated with the purchase of new machines. Machine purchase prices and salvage values may depend on the period in which they were purchased. The objective is to find a replacement plan that minimizes the total discounted cost over the problem horizon. We believe that the costs in our model are more commonly observed in practice than those previously used in the literature. The paper develops properties of optimal solutions and an efficient forward‐time algorithm to find an optimal replacement plan. A dominance property is developed that further limits the options to be considered, and a simple forecast horizon result is also presented. Future research possibilities are mentioned. © 2002 Wiley Periodicals, Inc. Naval Research Logistics 49: 275–287, 2002; Published online in Wiley InterScience (http://www.interscience.wiley.com). DOI 10.1002/nav.10012     

代理型防火墙Cache策略的研究与实现

在代理型防火墙中设置Cache,可以有效地减少响应延迟和降低网络带宽。对Cache实现中的信息过滤规则、过期页面处理和替换算法几个关键技术进行了深入研究,并提出了一种基于防火墙日志系统开销极小的Cache管理策略。     

析哈龙灭火系统替代技术现状

主要介绍哈龙灭火系统替代技术的现状 ,分析气体灭火系统、非气体灭火系统及传统替代技术的主要特点与现存缺陷 ,总结研究方向。     

基于访问模式的多核末级Cache优化方法*

多核处理器架构已经成为当前处理器的主流趋势,应用程序中访问模式的多样性给多核处理器的末级Cache带来了许多挑战。提出了一种基于访问模式的多核末级Cache优化方法,它包含“可配置的共享私有Cache划分”、“可配置的旁路Cache策略”和“优先权替换策略”三个协同递进的层次。通过使用该方法,程序员能够灵活地改变末级Cache执行行为,从而高效地适应应用程序访问模式的变化。实验结果表明,提出的方法能够显著降低末级Cache的缺失率,进而提高系统的整体性能。