On the output of parallel exponential service channels

The paper treats the output process of a service center that has a large number of independent exponential channels in parallel. Initially all channels are working and there is a fixed backlog of items awaiting service. The moments are derived and central limit theorems are developed. Problems of computation are discussed and suitable formulae are developed. The joint distribution of the output of the center with the center's total busy time and total idle time are derived. Normal approximations to these distributions are presented.