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A sequential scheduling problem with impatient jobs
Authors:Sheldon M. Ross
Affiliation:Department of Industrial and Systems Engineering, University of Southern, California, Los Angeles, California
Abstract:There are n customers that need to be served. Customer i will only wait in queue for an exponentially distributed time with rate λi before departing the system. The service time of customer i has distribution Fi, and on completion of service of customer i a positive reward ri is earned. There is a single server and the problem is to choose, after each service completion, which currently in queue customer to serve next so as to maximize the expected total return. © 2015 Wiley Periodicals, Inc. Naval Research Logistics 62: 659–663, 2015
Keywords:stochastic scheduling  list policy  sufficient conditions for optimality  simulation analysis  heuristic policies
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