A note on a computational model for a data/voice communication queueing system

Certain types of communication nodes can be viewed as multichannel queueing systems with two types of arrival streams. Data arrivals are characterized by high arrival and service rates and have the ability to queue if all service channels are busy. Voice arrivals have small arrival and service rates and do not have the ability to wait when the channels are full. Computational procedures are presented for obtaining the invariant probabilities associated with the queueing model.