| Abstract: | A system of two parallel queues where the arrivals from a single stream of customers join the shorter queue is considered. Arrivals form a homogeneous Poisson stream and the service times in each of the two queues are independent exponential variates. By treating one of the queues as bounded, the steady-state probability vector for the system can be expressed in a modified matrix-geometric form and can be computed efficiently. Computational procedures for the sojourn time distribution and characteristics of the departure stream are developed. Some numerical results are presented, and based on these results an efficient approximation scheme for the model is developed which can be readily extended to systems with more than two parallel queues. |
