Sojourn times in a two‐stage queueing network with blocking

The model considered in this paper involves a tandem queue consisting of a sequence of two waiting lines. The main feature of our model is blocking, i.e., as soon as the second waiting line reaches a certain upper limit, the first line is blocked. The input of units to the tandem queue is the MAP (Markovian arrival process), and service requirements are of phase type. Our objective is to study the sojourn time distribution under the first‐come‐first‐serve discipline by analyzing the sojourn time through times until absorption in appropriately defined quasi‐birth‐and‐death processes and continuous‐time Markov chains. © 2004 Wiley Periodicals, Inc. Naval Research Logistics, 2004     

Computational analysis of MMAP[K]/PH[K]/1 queues with a mixed FCFS and LCFS service discipline

This paper studies a queueing system with a Markov arrival process with marked arrivals and PH‐distribution service times for each type of customer. Customers (regardless of their types) are served on a mixed first‐come‐first‐served (FCFS) and last‐come‐first‐served (LCFS) nonpreemptive basis. That is, when the queue length is N (a positive integer) or less, customers are served on an FCFS basis; otherwise, customers are served on an LCFS basis. The focus is on the stationary distribution of queue strings, busy periods, and waiting times of individual types of customers. A computational approach is developed for computing the stationary distribution of queue strings, the mean of busy period, and the means and variances of waiting times. The relationship between these performance measures and the threshold number N is analyzed in depth numerically. It is found that the variance of the virtual (actual) waiting time of an arbitrary customer can be reduced by increasing N. © 2000 John Wiley & Sons, Inc. Naval Research Logistics 47: 399–421, 2000     

M/M/1 queues with interdependent arrival and service processes

We study via simulation an M/M/1 queueing system with the assumption that a customer's service time and the interarrival interval separating his arrival from that of his predecessor are correlated random variables having a bivariate exponential distribution. We show that positive correlation reduces the mean and variance of the total waiting time and that negative correlation has the opposite effect. By using spectral analysis and a nonparametric test applied to the sample power spectra associated with certain simulated waiting times we show the effect to be statistically significant.     

Customer delays in M/M/c repair systems with spares

A service center to which customers bring failed items for repair is considered. The items are exchangeable in the sense that a customer is ready to take in return for the failed item he brought to the center any good item of the same kind. This exchangeability feature makes it possible for the service center to possess spares. The focus of the article is on customer delay in the system—the time that elapses since the arrival of a customer with a failed item and his departure with a good one—when repaired items are given to waiting customers on a FIFO basis. An algorithm is developed for the computation of the delay distribution when the item repair system operates as an M/M/c queue.     

Approximation for the departure process of a queue in a network

A simple renewal process is identified to approximate the complex departure process of a queue often found in queueing network models. The arrival process to the queue is the superposition or merging of several independent component-renewal processes that are approximations of departure processes from other queues and external arrival processes; there is a single server with exponential service times, and the waiting space is infinite. The departure process of this queue is of interest because it is the arrival process to other queues in the network. The approximation proposed is a hybrid; the mean and variance of the approximating departure intervals is a weighted average of those determined by basic methods in Whitt [41] with the weighting function empirically determined using simulation. Tandem queueing systems with superposition arrival processes and exponential service times are used to evaluate the approximation. The departure process of the first queue in the tandem is approximated by a renewal process, the tandem system is replaced by two independent queues, and the second queue is solved analytically. When compared to simulation estimates, the average absolute error in hybrid approximations of the expected number in the second queue is 6%, a significant improvement over 22–41% in the basic methods.     

Individual headstart strategies for combating congestion

This paper examines the process by which a user of a queueing system selects his arrival time to the system to compensate for unpredictable delays in the system if he wishes to complete service at a particular time. Considering the case in which all the system users have already decided on their arrival times to the system and will not change these times, this paper investigates how a new user of this system develops his strategy for selecting his arrival time. The distribution of this customer's arrival time is then obtained for a special case.     

Optimal admission pricing policies for M/Ek/1 queues

This paper extends the Low-Lippman M/M/1 model to the case of Gamma service times. Specifically, we have a queue in which arrivals are Poisson, service time is Gamma-distributed, and the arrival rate to the system is subject to setting an admission fee p. The arrival rate λ(p) is non-increasing in p. We prove that the optimal admission fee p^* is a non-decreasing function of the customer work load on the server. The proof is for an infinite capacity queue and holds for the infinite horizon continuous time Markov decision process. In the special case of exponential service time, we extend the Low-Lippman model to include a state-dependent service rate and service cost structure (for finite or infinite time horizon and queue capacity). Relatively recent dynamic programming techniques are employed throughout the paper. Due to the large class of functions represented by the Gamma family, the extension is of interest and utility.     

因特网骨干链路流量的建模与仿真

对因特网上采集的骨干链路流量的分组到达特征进行了研究,采用分组到达间隔时间的负指数分布拟合与独立性检验的方法,揭示了其不同于局域网流量的趋Poisson性质。提出了因特网骨干链路流量的类Poisson过程模型,对流量模型的到达间隔时间的分布函数及到达速率进行了讨论。利用仿真方法对流量模型与真实流量的排队分布及等待时间的分布进行了比较,结果表明,类Poisson过程模型与真实流量的排队性能有很好的一致性。     

Analysis of a finite‐buffer bulk‐service queue with discrete‐Markovian arrival process: D‐MAP/Ga,b/1/N

Discrete‐time queues with D‐MAP arrival process are more useful in modeling and performance analysis of telecommunication networks based on the ATM environment. This paper analyzes a finite‐buffer discrete‐time queue with general bulk‐service rule, wherein the arrival process is D‐MAP and service times are arbitrarily and independently distributed. The distributions of buffer contents at various epochs (departure, random, and prearrival) have been obtained using imbedded Markov chain and supplementary variable methods. Finally, some performance measures such as loss probability and average delay are discussed. Numerical results are also presented in some cases. © 2003 Wiley Periodicals, Inc. Naval Research Logistics 50: 345–363, 2003.     

Markov chain analyses of multiprogrammed computer systems

Most operating systems for large computing facilities involve service disciplines which base, to some extent, the sequencing of object program executions on the amount of running time they require. It is the object of this paper to study mathematical models of such service disciplines applicable to both batch and time-shared processing systems. In particular, Markov queueing models are defined and analyzed for round-robin and foreground-background service disciplines. With the round-robin discipline, the service facility processes each program or job for a maximum of q seconds; if the program's service is completed during this quantum, it leaves the system, otherwise it returns to the end of the waiting line to await another quantum of service. With the foreground-background discipline each new arrival joins the end of the foreground queue and awaits a single quantum of service. If it requires more it is subsequently placed at the end of the background queue which is allocated service only when the foreground queue is empty. The analysis focuses on the efficiency of the above systems by assuming a swap or set-up time (overhead cost) associated with the switching of programs on and off the processor. The analysis leads to generating functions for the equilibrium queue length probabilities, the moments of this latter distribution, and measures of mean waiting times. The paper concludes with a discussion of the results along with several examples.     

The single server queue in discrete time-numerical analysis III

This paper deals with the stationary analysis of the finite, single server queue in discrete time. The following stntionary distributions and other quantities of practical interest are investigated: (1) the joint density of the queue length and the residual service time, (2) the queue length distribution and its mean, (3) the distribution of the residual service time and its mean, (4) the distribution and the expected value of the number of customers lost per unit of time due to saturation of the waiting capacity, (5) the distribution and the mean of the waiting time, (6) the asymptotic distribution of the queue length following departures The latter distribution is particularly noteworthy, in view of the substantial difference which exists, in general, between the distributions of the queue lengths at arbitrary points of time and those immediately following departures.     

Queues with stochastic service rates

The purpose of this paper is to explore an extension of the output discipline for the Poisson input, general output, single channel, first-come, first-served queueing system. The service time parameter, μ, is instead considered a random variable, M. In other words, the service time random variable, T, is to be conditioned by a parameter random variable, M. Therefore, if the distribution function of M is denoted by F_M(μ) and the known conditional service time distribution as B(t |_μ), then the unconditional service distribution is given by B(t) = Pr {T ≤ t}. = ∫_-∞^∞ B(t |_μ) dF_M(μ). Results are obtained that characterize queue size and waiting time using the imbedded Markov chain approach. Expressions are derived for the expected queue length and Laplace-Stieltjes transforms of the steady-state waiting time when conditional service times are exponential. More specific results are found for three special distributions of M: (1) uniform on [1.2]; (2) two-point; and (3) gamma.     

Optimal control of an M/G/1 queue with impatient priority customers

An optimal operating policy is characterized for the infinite‐horizon average‐cost case of a single server queueing control problem. The server may be turned on at arrival epochs or off at departure epochs. Two classes of customers, each of them arriving according to an independent Poisson processes, are considered. An arriving 1‐customer enters the system if the server is turned on upon his arrival, or if the server is on and idle. In the former case, the 1‐customer is selected for service ahead of those customers waiting in the system; otherwise he leaves the system immediately. 2‐Customers remain in the system until they complete their service requirements. Under a linear cost structure, this paper shows that a stationary optimal policy exists such that either (1) leaves the server on at all times, or (2) turns the server off when the system is empty. In the latter case, we show that the stationary optimal policy is a threshold strategy, this feature being commonplace in most of priority queueing systems and inventory models. However, the optimal policy in our model is determined by two thresholds instead of one. © 2001 John Wiley & Sons, Inc. Naval Research Logistics 48: 201–209, 2001     

Stochastic analysis of a single server retrial queue with general retrial times

Retrial queueing systems are widely used in teletraffic theory and computer and communication networks. Although there has been a rapid growth in the literature on retrial queueing systems, the research on retrial queues with nonexponential retrial times is very limited. This paper is concerned with the analytical treatment of an M/G/1 retrial queue with general retrial times. Our queueing model is different from most single server retrial queueing models in several respectives. First, customers who find the server busy are queued in the orbit in accordance with an FCFS (first‐come‐first‐served) discipline and only the customer at the head of the queue is allowed for access to the server. Besides, a retrial time begins (if applicable) only when the server completes a service rather upon a service attempt failure. We carry out an extensive analysis of the queue, including a necessary and sufficient condition for the system to be stable, the steady state distribution of the server state and the orbit length, the waiting time distribution, the busy period, and other related quantities. Finally, we study the joint distribution of the server state and the orbit length in non‐stationary regime. © 1999 John Wiley & Sons, Inc. Naval Research Logistics 46: 561–581, 1999     

The queue G/M/m/N: Busy period and cycle,waiting time under reverse and random order service

The busy period, busy cycle, and the numbers of customers served and lost therein, of the G/M/m queue with balking is studied via the embedded Markov chain approach. It is shown that the expectations of the two discrete variables give the loss probability. For the special case G/M/1/N a closed expression in terms of contour integrals is obtained for the Laplace transform of these four variables. This yields as a byproduct the LIFO waiting time distribution for the G/M/m/N queue. The waiting time under random order service for this queue is also studied.     

The effect of prior assumptions on the expected cost of m/m/1 queueing systems with unknown arrival rate

In this study we deal with the determination of optimal service rate in an M/M/1 queue. The arrival rate is unknown and assumed to be a random variable with a known distribution function. Holding and operating costs are considered and service rate is determined to minimize total expected discounted costs for infinite horizon. The effects of the arrival rate's distribution properties on the characteristics of the system are examined.     

Dynamic service rate control for a single‐server queue with Markov‐modulated arrivals

We consider the problem of service rate control of a single‐server queueing system with a finite‐state Markov‐modulated Poisson arrival process. We show that the optimal service rate is nondecreasing in the number of customers in the system; higher congestion levels warrant higher service rates. On the contrary, however, we show that the optimal service rate is not necessarily monotone in the current arrival rate. If the modulating process satisfies a stochastic monotonicity property, the monotonicity is recovered. We examine several heuristics and show where heuristics are reasonable substitutes for the optimal control. None of the heuristics perform well in all the regimes and the fluctuation rate of the modulating process plays an important role in deciding the right heuristic. Second, we discuss when the Markov‐modulated Poisson process with service rate control can act as a heuristic itself to approximate the control of a system with a periodic nonhomogeneous Poisson arrival process. Not only is the current model of interest in the control of Internet or mobile networks with bursty traffic, but it is also useful in providing a tractable alternative for the control of service centers with nonstationary arrival rates. © 2013 Wiley Periodicals, Inc. Naval Research Logistics 60: 661–677, 2013     

Equilibrium customer strategies and social–profit maximization in the single‐server constant retrial queue

We consider the single‐server constant retrial queue with a Poisson arrival process and exponential service and retrial times. This system has not waiting space, so the customers that find the server busy are forced to abandon the system, but they can leave their contact details. Hence, after a service completion, the server seeks for a customer among those that have unsuccessfully applied for service but left their contact details, at a constant retrial rate. We assume that the arriving customers that find the server busy decide whether to leave their contact details or to balk based on a natural reward‐cost structure, which incorporates their desire for service as well as their unwillingness to wait. We examine the customers' behavior, and we identify the Nash equilibrium joining strategies. We also study the corresponding social and profit maximization problems. We consider separately the observable case where the customers get informed about the number of customers waiting for service and the unobservable case where they do not receive this information. Several extensions of the model are also discussed. © 2011 Wiley Periodicals, Inc. Naval Research Logistics, 2011     

On a single-server queue with state-dependent service

This paper discusses a class of queueing models in which the service time of a customer al a single server facility is dependent on the queue size at the onset of its service. The Laplace transform for the wait in queue distribution is derived and the utilization of the server is given when the arrival is a homogeneous Poisson process.     

Waiting time analysis for a queueing system with time‐limited service and exponential timer

We consider a single‐queue with exhaustive or gated time‐limited services and server vacations, in which the length of each service period at the queue is controlled by a timer, i.e., the server serves customers until the timer expires or the queue becomes empty, whichever occurs first, and then takes vacations. The customer whose service is interrupted due to the timer expiration may be attended according to nonpreemptive or preemptive service disciplines. For the M/G/1 exhaustive/gated time‐limited service queueing system with an exponential timer and four typical preemptive/nonpreemptive service disciplines, we derive the Laplace—Stieltjes transforms and the moment formulas for waiting times and sojourn times through a unified approach, and provide some new results for these time‐limited service disciplines. © John Wiley & Sons, Inc. Naval Research Logistics 48: 638–651, 2001.