On competitive analysis for polling systems

Polling systems have been widely studied, however most of these studies focus on polling systems with renewal processes for arrivals and random variables for service times. There is a need driven by practical applications to study polling systems with arbitrary arrivals (not restricted to time-varying or in batches) and revealed service time upon a job's arrival. To address that need, our work considers a polling system with generic setting and for the first time provides the worst-case analysis for online scheduling policies in this system. We provide conditions for the existence of constant competitive ratios, and competitive lower bounds for general scheduling policies in polling systems. Our work also bridges the queueing and scheduling communities by proving the competitive ratios for several well-studied policies in the queueing literature, such as cyclic policies with exhaustive, gated or l-limited service disciplines for polling systems.     

A heterogeneous arrival and service queueing loss model

Consider a single-server exponential queueing loss system in which the arrival and service rates alternate between the paris (γ₁, γ₁), and (γ₂, μ₂), spending an exponential amount of time with rate cμ_i in (γ_i, μ_i), i = 1.2. It is shown that if all arrivals finding the server busy are lost, then the percentage of arrivals lost is a decreasing function of c. This is in line with a general conjecture of Ross to the effect that the “more nonstationary” a Poisson arrival process is, the greater the average customer delay (in infinite capacity models) or the greater the precentage of lost customers (in finite capacity models). We also study the limiting cases when c approaches 0 or infinity.     

A multiserver queue with markovian arrivals and group services with thresholds

We consider a multiserver queueing system in which arrivals are governed by a Markovian arrival process. The system is attended by K identical exponential servers. Under a dynamic probabilistic service rule which depends on two threshold parameters, this model is studied as a Markov process. The steady-state probability vector is shown to be of (modified) matrix-geometric type. Efficient algorithmic procedures for the computation of the steady-state probability vector and some key performance measures of the system are developed. Some numerical examples are discussed. © 1993 John Wiley & Sons, Inc.     

Dynamic service rate control for a single‐server queue with Markov‐modulated arrivals

We consider the problem of service rate control of a single‐server queueing system with a finite‐state Markov‐modulated Poisson arrival process. We show that the optimal service rate is nondecreasing in the number of customers in the system; higher congestion levels warrant higher service rates. On the contrary, however, we show that the optimal service rate is not necessarily monotone in the current arrival rate. If the modulating process satisfies a stochastic monotonicity property, the monotonicity is recovered. We examine several heuristics and show where heuristics are reasonable substitutes for the optimal control. None of the heuristics perform well in all the regimes and the fluctuation rate of the modulating process plays an important role in deciding the right heuristic. Second, we discuss when the Markov‐modulated Poisson process with service rate control can act as a heuristic itself to approximate the control of a system with a periodic nonhomogeneous Poisson arrival process. Not only is the current model of interest in the control of Internet or mobile networks with bursty traffic, but it is also useful in providing a tractable alternative for the control of service centers with nonstationary arrival rates. © 2013 Wiley Periodicals, Inc. Naval Research Logistics 60: 661–677, 2013     

Computational analysis of MMAP[K]/PH[K]/1 queues with a mixed FCFS and LCFS service discipline

This paper studies a queueing system with a Markov arrival process with marked arrivals and PH‐distribution service times for each type of customer. Customers (regardless of their types) are served on a mixed first‐come‐first‐served (FCFS) and last‐come‐first‐served (LCFS) nonpreemptive basis. That is, when the queue length is N (a positive integer) or less, customers are served on an FCFS basis; otherwise, customers are served on an LCFS basis. The focus is on the stationary distribution of queue strings, busy periods, and waiting times of individual types of customers. A computational approach is developed for computing the stationary distribution of queue strings, the mean of busy period, and the means and variances of waiting times. The relationship between these performance measures and the threshold number N is analyzed in depth numerically. It is found that the variance of the virtual (actual) waiting time of an arbitrary customer can be reduced by increasing N. © 2000 John Wiley & Sons, Inc. Naval Research Logistics 47: 399–421, 2000     

Optimal service and arrival rates in Jackson queueing networks

In this paper we present an algorithm for solving a class of queueing network design problems. Specifically, we focus on determining both service and arrival rates in an open Jackson network of queueing stations. This class of problems has been widely studied and used in a variety of applications, but not well solved due to the difficulty of the resulting optimization problems. As an example, consider the classic application in computer network design which involves determining the minimum cost line capacities and flow assignments while satisfying a queueing performance measure such as an upper limit on transmission delay. Other application areas requiring the selection of both service and arrival rates in a network of queues include the design of communication, manufacturing, and health care systems. These applications yield optimization problems that are difficult to solve because typically they are nonconvex, which means they may have many locally optimal solutions that are not necessarily globally optimal. Therefore, to obtain a globally optimal solution, we develop an efficient branch and bound algorithm that takes advantage of the problem structure. Computational testing on randomly generated problems and actual problems from a health care organization indicate that the algorithm is able to solve realistic sized problems in reasonable computing time on a laptop computer. © 2000 John Wiley & Sons, Inc. Naval Research Logistics 47: 1–17, 2000     

Approximation for the departure process of a queue in a network

A simple renewal process is identified to approximate the complex departure process of a queue often found in queueing network models. The arrival process to the queue is the superposition or merging of several independent component-renewal processes that are approximations of departure processes from other queues and external arrival processes; there is a single server with exponential service times, and the waiting space is infinite. The departure process of this queue is of interest because it is the arrival process to other queues in the network. The approximation proposed is a hybrid; the mean and variance of the approximating departure intervals is a weighted average of those determined by basic methods in Whitt [41] with the weighting function empirically determined using simulation. Tandem queueing systems with superposition arrival processes and exponential service times are used to evaluate the approximation. The departure process of the first queue in the tandem is approximated by a renewal process, the tandem system is replaced by two independent queues, and the second queue is solved analytically. When compared to simulation estimates, the average absolute error in hybrid approximations of the expected number in the second queue is 6%, a significant improvement over 22–41% in the basic methods.     

Explicit steady state solutions for a particular M(x)/M/1 queueing system

An explicit steady state solution is determined for the distribution of the number of customers for a queueing system in which Poisson arrivals are bulks of random size. The number of customers per bulk varies randomly between 1 and m, m arbitrary, according to a point multinomial, and customer service is exponential. Queue characteristics are given.     

Multichannel queueing systems with heterogeneous classes of arrivals

In an integrated telecommunications network, voice and data traffic compete for the same transmission facilities. Assuming Poisson arrivals and exponential service with different rates, analytic expressions are obtained for measures of performance such as blocking probability and average delay under the following operating rule: class 1 traffic behaves as a loss system while class 2 traffic is buffered when all channels are busy. In view of the inordinate amount of computational effort needed when the number of channels is large, simple approximations have been suggested.     

A basically poisson queue with nonpoisson output

The output of the queueing system M/M/1 is well known to be Poisson. This has also been shown to be true for other more general models inclusive of M/M_n/1; the system in which arrivals and epochs of service completion are elements of a birth and death process with parameters Λ and nμ, respectively, when the system contains n ≥ 1 customers. We shall here show that this result is not true in M_nM/1; a system where arrival parameter is state dependent quantity Λ/n+1. Expressions will be given for the steady state joint density of two consecutive output intervals as well as the coefficient of correlation between them.     

On the discrete-time queue length distribution under markov-dependent phases

The technique of probability generating functions has been applied to solve the steady state behavior of a discrete-time, single-channel, queueing problem wherein the arrivals to the queue at consecutive time-marks are statistically independent, but the service is accomplished in phases which are Markov-dependent. Special cases of importance have been discussed. In the end, mean number of phases, its special cases, the mean queue lengths, and the variances have been ascertained.     

A robust policy for serial agile production systems

One of the major problems in modeling production systems is how to treat the job arrival process. Restrictive assumptions such as Markovian arrivals do not represent real world systems, especially if the arrival process is generated by job departures from upstream workstations. Under these circumstances, cost‐effective policies that are robust with respect to the nature of the arrival process become of interest. In this paper, we focus on minimizing the expected total holding and setup costs in a two‐stage produce‐to‐order production system operated by a cross‐trained worker. We will show that if setup times are insignificant in comparison with processing times, then near‐optimal policies can be generated with very robust performances with respect to the arrival process. We also present conditions under which these near‐optimal policies can be obtained by using only the arrival and service rates. © 2004 Wiley Periodicals, Inc. Naval Research Logistics, 2005.     

A constrained optimization problem for a processor sharing queue

In this article we discuss a processor sharing queueing model for a stored program controlled telephone exchange. The model incorporates the effects of both call requests and operator tasks on the load of the processor. Newly arriving call requests and operator tasks can either be admitted or rejected and for this decision the state of the queue at the moment of arrival is available as information. To guarantee a high level of service, we formulate a constrained optimization problem. Two types of access control, viz., partitioning policies and sharing policies, are considered. The optimization problem is solved for partitioning policies and the performance of both types of policies is compared. © 1993 John Wiley & Sons, Inc.     

On a single-server queue with state-dependent service

This paper discusses a class of queueing models in which the service time of a customer al a single server facility is dependent on the queue size at the onset of its service. The Laplace transform for the wait in queue distribution is derived and the utilization of the server is given when the arrival is a homogeneous Poisson process.     

Individual headstart strategies for combating congestion

This paper examines the process by which a user of a queueing system selects his arrival time to the system to compensate for unpredictable delays in the system if he wishes to complete service at a particular time. Considering the case in which all the system users have already decided on their arrival times to the system and will not change these times, this paper investigates how a new user of this system develops his strategy for selecting his arrival time. The distribution of this customer's arrival time is then obtained for a special case.     

A robust queueing network analyzer based on indices of dispersion

We develop a robust queueing network analyzer algorithm to approximate the steady-state performance of a single-class open queueing network of single-server queues with Markovian routing. The algorithm allows nonrenewal external arrival processes, general service-time distributions and customer feedback. The algorithm is based on a decomposition approximation, where each flow is partially characterized by its rate and a continuous function that measures the stochastic variability over time. This function is a scaled version of the variance-time curve, called the index of dispersion for counts (IDC). The required IDC functions for the external arrival processes can be calculated from the model primitives or estimated from data. Approximations for the IDC functions of the internal flows are calculated by solving a set of linear equations. The theoretical basis is provided by heavy-traffic limits for the flows established in our previous papers. A robust queueing technique is used to generate approximations of the mean steady-state performance at each queue from the IDC of the total arrival flow and the service specification at that queue. The algorithm's effectiveness is supported by extensive simulation studies.     

A finite capacity GI/PH/1 queue with group services

We consider a finite-capacity single-server queue in which arrivals occur one at a time, according to a renewal process. The successive service times are mutually independent and have a common phase-type distribution. The customers are served in groups of size at least L, a preassigned threshold value. Explicit analytic expressions for the steady-state queue-length densities at arrivals and at arbitrary time points, and the throughput of the system are obtained. The Laplace-Stieltjes transform of the stationary waiting-time distribution of an admitted customer at points of arrivals is computed. It is shown to be of phase type when the arrival process is also of phase type. Efficient algorithmic procedures for the steady-state analysis of the model are presented. These procedures are used in arriving at an optimal value for L that minimizes the mean waiting time of an admitted customer. A conjecture on the nature of the mean waiting time is proposed.     

A note on optimal pricing for finite capacity queueing systems with multiple customer classes

This article investigates optimal static prices for a finite capacity queueing system serving customers from different classes. We first show that the original multi‐class formulation in which the price for each class is a decision variable can be reformulated as a single dimensional problem with the total load as the decision variable. Using this alternative formulation, we prove an upper bound for the optimal arrival rates for a fairly large class of queueing systems and provide sufficient conditions that ensure the existence of a unique optimal arrival rate vector. We show that these conditions hold for M/M/1/m and M/G/s/s systems and prove structural results on the relationships between the optimal arrival rates and system capacity. © 2008 Wiley Periodicals, Inc. Naval Research Logistics, 2008     

Optimal admission pricing policies for M/Ek/1 queues

This paper extends the Low-Lippman M/M/1 model to the case of Gamma service times. Specifically, we have a queue in which arrivals are Poisson, service time is Gamma-distributed, and the arrival rate to the system is subject to setting an admission fee p. The arrival rate λ(p) is non-increasing in p. We prove that the optimal admission fee p^* is a non-decreasing function of the customer work load on the server. The proof is for an infinite capacity queue and holds for the infinite horizon continuous time Markov decision process. In the special case of exponential service time, we extend the Low-Lippman model to include a state-dependent service rate and service cost structure (for finite or infinite time horizon and queue capacity). Relatively recent dynamic programming techniques are employed throughout the paper. Due to the large class of functions represented by the Gamma family, the extension is of interest and utility.     

Algorithms for computing waiting time distributions under different queue disciplines for the D-BMAP/PH/1

A queueing system characterized by the discrete batch Markovian arrival process (D-BMAP) and a probability of phase type distribution for the service time is one that arises frequently in the area of telecommunications. Under this arrival process and service time distribution we derive the waiting time distribution for three queue disciplines: first in first out (FIFO), last in first out (LIFO), and service in random order (SIRO). We also outline efficient algorithmic procedures for computing the waiting time distributions under each discipline. © 1997 John Wiley & Sons, Inc. Naval Research Logistics 44: 559–576, 1997