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Customer acquisition and customer retention are the most important challenges in the increasingly competitive telecommunications industry. Traditional studies of customer switching always assume that customers are homogeneous, and thus that model customer switching behavior follows a Markov formulation. However, this postulation is obviously inappropriate in most instances. Blumen et al. (Cornell Studies of Industrial and Labor Relations, Cornell University Press, Ithaca, NY, 1955) developed the Mover–Stayer (MS) model, a generalization of the Markov chain model, to relax the requirement of homogeneity and allow the presence of heterogeneity with two different types of individuals—“stayers,” who purchase the same kinds of products or services throughout the entire observation period; and “movers,” who look for variety in products or services over time. There are two purpose of this article. First, we extend the MS model to a Double Mover‐Stayer (DMS) model by assuming the existence of three types of individuals in the market: (1) stable and loyal customers, who have stable usage within the same company; (2) instable but loyal customers, whose usage varies within the same company over time; and (3) disloyal customers, who switch from one company to another to seek for new experiences or/and benefits. We also propose an estimation method for the DMS model. Second, we apply the DMS model to telecommunications data and demonstrate how it can be used for pattern identification, hidden knowledge discovery, and decision making. © 2012 Wiley Periodicals, Inc. Naval Research Logistics, 2012 相似文献
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In this paper, we study the on‐line parameter estimation problem for a partially observable system subject to deterioration and random failure. The state of the system evolves according to a continuous time homogeneous Markov process with a finite state space. The system state is not observable, except for the failure state. The information related to the system state is available at discrete times through inspections. A recursive maximum likelihood (RML) algorithm is proposed for the on‐line parameter estimation of the model. The RML algorithm proposed in the paper is considerably faster and easier to apply than other RML algorithms in the literature, because it does not require projection into the constraint domain and calculation of the gradient on the surface of the constraint manifolds. The algorithm is illustrated by an example using real vibration data. © 2006 Wiley Periodicals, Inc. Naval Research Logistics, 2006 相似文献
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长管水击最大水击压强的解析 总被引:2,自引:0,他引:2
从管道水击微分方程的特征分析入手,提出了水击特征方程的黎曼不变量和网格分析解,建立了管道水击问题的近似解析解,给出了长管水击最大水击压强的计算表达式。通过实际算例对解析解和数值解结果进行了比较。对水击微分方程的重力项也进行了讨论。 相似文献
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Consider a binary, monotone system of n components. The assessment of the parameter vector, θ, of the joint distribution of the lifetimes of the components and hence of the reliability of the system is often difficult due to scarcity of data. It is therefore important to make use of all information in an efficient way. For instance, prior knowledge is often of importance and can indeed conveniently be incorporated by the Bayesian approach. It may also be important to continuously extract information from a system currently in operation. This may be useful both for decisions concerning the system in operation as well as for decisions improving the components or changing the design of similar new systems. As in Meilijson [12], life‐monitoring of some components and conditional life‐monitoring of some others is considered. In addition to data arising from this monitoring scheme, so‐called autopsy data are observed, if not censored. The probabilistic structure underlying this kind of data is described, and basic likelihood formulae are arrived at. A thorough discussion of an important aspect of this probabilistic structure, the inspection strategy, is given. Based on a version of this strategy a procedure for preventive system maintenance is developed and a detailed application to a network system presented. All the way a Bayesian approach to estimation of θ is applied. For the special case where components are conditionally independent given θ with exponentially distributed lifetimes it is shown that the weighted sum of products of generalized gamma distributions, as introduced in Gåsemyr and Natvig [7], is the conjugate prior for θ. © 2001 John Wiley & Sons, Inc. Naval Research Logistics 48: 551–577, 2001. 相似文献
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Various methods and criteria for comparing coherent systems are discussed. Theoretical results are derived for comparing systems of a given order when components are assumed to have independent and identically distributed lifetimes. All comparisons rely on the representation of a system's lifetime distribution as a function of the system's “signature,” that is, as a function of the vector p= (p1, … , pn), where pi is the probability that the system fails upon the occurrence of the ith component failure. Sufficient conditions are provided for the lifetime of one system to be larger than that of another system in three different senses: stochastic ordering, hazard rate ordering, and likelihood ratio ordering. Further, a new preservation theorem for hazard rate ordering is established. In the final section, the notion of system signature is used to examine a recently published conjecture regarding componentwise and systemwise redundancy. © 1999 John Wiley & Sons, Inc. Naval Research Logistics 46: 507–523, 1999 相似文献
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针对标准LDPC码译码中洪水消息传递机制的不足,提出以串行机制进行消息传递,按照变量节点的顺序进行消息处理和传递,对每个变量节点同时接收校验消息和发送变量消息。该方法使更新的消息能够很快进入当前迭代计算,改善了LDPC迭代译码的收敛性能。通过对几种常用译码算法的仿真比较,验证了在复杂度不增加的情况下,该方法性能优于其它几种最大后验概率准则的译码方法,且算法收敛快,是一种能较好兼顾性能与实现复杂度的译码方法。 相似文献