Waiting time analysis for a queueing system with time‐limited service and exponential timer

We consider a single‐queue with exhaustive or gated time‐limited services and server vacations, in which the length of each service period at the queue is controlled by a timer, i.e., the server serves customers until the timer expires or the queue becomes empty, whichever occurs first, and then takes vacations. The customer whose service is interrupted due to the timer expiration may be attended according to nonpreemptive or preemptive service disciplines. For the M/G/1 exhaustive/gated time‐limited service queueing system with an exponential timer and four typical preemptive/nonpreemptive service disciplines, we derive the Laplace—Stieltjes transforms and the moment formulas for waiting times and sojourn times through a unified approach, and provide some new results for these time‐limited service disciplines. © John Wiley & Sons, Inc. Naval Research Logistics 48: 638–651, 2001.     

On queues with dependent interarrival and service times

AnM/G/1 queueing system is studied in which the service time required by a customer is dependent on the interarrival time between his arrival and that of his predecessor Assuming the two variables are “associated,” we prove that the expected delay in this system is less than or equal to than of a conventional M/G/1 queue This conclusion has been verified via simulation by Mitchell and Paulson [9] for a special class of dependent M/M/1 queue. Their model is a special case of the one we consider here. We also study another modified GI/G/1 queue. where the arrival process and/or the service process are individually “associated”.     

A sequential scheduling problem with impatient jobs

There are n customers that need to be served. Customer i will only wait in queue for an exponentially distributed time with rate λ_i before departing the system. The service time of customer i has distribution F_i, and on completion of service of customer i a positive reward r_i is earned. There is a single server and the problem is to choose, after each service completion, which currently in queue customer to serve next so as to maximize the expected total return. © 2015 Wiley Periodicals, Inc. Naval Research Logistics 62: 659–663, 2015     

Optimal control of entry to an M/Ek/1 queue serving several classes of customers

The individual and social optimum control policies for entry to an M/M//1 queue serving several classes of customers have been shown to be control-limit policies. The technique of policy iteration provides the social optimum policy for such a queue in a straightforward manner. In this article, the problem of finding the optimal control policy for the M/E_k/1 system is solved, thereby expanding the potential applicability of the solutions developed. The Markovian nature of the queueing system is preserved by considering the service as having k sequential phases, each with independent, identically distributed, exponential service times, through which a customer must pass to be serviced. The optimal policy derived by policy iteration for such a system is likely to be difficult to use because it requires knowledge of the number of phases rather than customers in the system when an arrival occurs. To circumvent this difficulty, a heuristic is used to find a good usable (implementable) solution. In addition, a mixed-integer program is developed which yields the optimal implementable solution when solved.     

Stochastic analysis of a single server retrial queue with general retrial times

Retrial queueing systems are widely used in teletraffic theory and computer and communication networks. Although there has been a rapid growth in the literature on retrial queueing systems, the research on retrial queues with nonexponential retrial times is very limited. This paper is concerned with the analytical treatment of an M/G/1 retrial queue with general retrial times. Our queueing model is different from most single server retrial queueing models in several respectives. First, customers who find the server busy are queued in the orbit in accordance with an FCFS (first‐come‐first‐served) discipline and only the customer at the head of the queue is allowed for access to the server. Besides, a retrial time begins (if applicable) only when the server completes a service rather upon a service attempt failure. We carry out an extensive analysis of the queue, including a necessary and sufficient condition for the system to be stable, the steady state distribution of the server state and the orbit length, the waiting time distribution, the busy period, and other related quantities. Finally, we study the joint distribution of the server state and the orbit length in non‐stationary regime. © 1999 John Wiley & Sons, Inc. Naval Research Logistics 46: 561–581, 1999     

On a single-server queue with state-dependent service

This paper discusses a class of queueing models in which the service time of a customer al a single server facility is dependent on the queue size at the onset of its service. The Laplace transform for the wait in queue distribution is derived and the utilization of the server is given when the arrival is a homogeneous Poisson process.     

Sojourn times in G/M/1 fork‐join networks

We consider a processing network in which jobs arrive at a fork‐node according to a renewal process. Each job requires the completion of m tasks, which are instantaneously assigned by the fork‐node to m task‐processing nodes that operate like G/M/1 queueing stations. The job is completed when all of its m tasks are finished. The sojourn time (or response time) of a job in this G/M/1 fork‐join network is the total time it takes to complete the m tasks. Our main result is a closed‐form approximation of the sojourn‐time distribution of a job that arrives in equilibrium. This is obtained by the use of bounds, properties of D/M/1 and M/M/1 fork‐join networks, and exploratory simulations. Statistical tests show that our approximation distributions are good fits for the sojourn‐time distributions obtained from simulations. © 2008 Wiley Periodicals, Inc. Naval Research Logistics, 2008     

Optimal admission pricing policies for M/Ek/1 queues

This paper extends the Low-Lippman M/M/1 model to the case of Gamma service times. Specifically, we have a queue in which arrivals are Poisson, service time is Gamma-distributed, and the arrival rate to the system is subject to setting an admission fee p. The arrival rate λ(p) is non-increasing in p. We prove that the optimal admission fee p^* is a non-decreasing function of the customer work load on the server. The proof is for an infinite capacity queue and holds for the infinite horizon continuous time Markov decision process. In the special case of exponential service time, we extend the Low-Lippman model to include a state-dependent service rate and service cost structure (for finite or infinite time horizon and queue capacity). Relatively recent dynamic programming techniques are employed throughout the paper. Due to the large class of functions represented by the Gamma family, the extension is of interest and utility.     

Sojourn time analysis of a queueing system with two‐phase service and server vacations

We consider a two‐phase service queueing system with batch Poisson arrivals and server vacations denoted by M^X/G₁‐G₂/1. The first phase service is an exhaustive or a gated bulk service, and the second phase is given individually to the members of a batch. By a reduction to an M^X/G/1 vacation system and applying the level‐crossing method to a workload process with two types of vacations, we obtain the Laplace–Stieltjes transform of the sojourn time distribution in the M^X/G₁‐G₂/1 with single or multiple vacations. The decomposition expression is derived for the Laplace–Stieltjes transform of the sojourn time distribution, and the first two moments of the sojourn time are provided. © 2006 Wiley Periodicals, Inc. Naval Research Logistics, 2007     

On the busy period of the M/G/1 retrial queue

The M/G/1 queue with repeated attempts is considered. A customer who finds the server busy, leaves the service area and joins a pool of unsatisfied customers. Each customer in the pool repeats his demand after a random amount of time until he finds the server free. We focus on the busy period L of the M/G/1$ retrial queue. The structure of the busy period and its analysis in terms of Laplace transforms have been discussed by several authors. However, this solution has serious limitations in practice. For instance, we cannot compute the first moments of L by direct differentiation. This paper complements the existing work and provides a direct method of calculation for the second moment of L. © 2000 John Wiley & Sons, Inc. Naval Research Logistics 47: 115–127, 2000     

The M/G/1 queue with instantaneous bernoulli feedback

In this paper we are concerned with several random processes that occur in M/G/1 queues with instantaneous feedback in which the feedback decision process is a Bernoulli process. Queue length processes embedded at various times are studied. It is shown that these do not all have the same asymptotic distribution, and that in general none of the output, input, or feedback processes is renewal. These results have implications in the application of certain decomposition results to queueing networks.     

Priority queue with customer upgrades

This article is concerned with a general multi‐class multi‐server priority queueing system with customer priority upgrades. The queueing system has various applications in inventory control, call centers operations, and health care management. Through a novel design of Lyapunov functions, and using matrix‐analytic methods, sufficient conditions for the queueing system to be stable or instable are obtained. Bounds on the queue length process are obtained by a sample path method, with the help of an auxiliary queueing system. © 2012 Wiley Periodicals, Inc. Naval Research Logistics, 2012     

Computational analysis of MMAP[K]/PH[K]/1 queues with a mixed FCFS and LCFS service discipline

This paper studies a queueing system with a Markov arrival process with marked arrivals and PH‐distribution service times for each type of customer. Customers (regardless of their types) are served on a mixed first‐come‐first‐served (FCFS) and last‐come‐first‐served (LCFS) nonpreemptive basis. That is, when the queue length is N (a positive integer) or less, customers are served on an FCFS basis; otherwise, customers are served on an LCFS basis. The focus is on the stationary distribution of queue strings, busy periods, and waiting times of individual types of customers. A computational approach is developed for computing the stationary distribution of queue strings, the mean of busy period, and the means and variances of waiting times. The relationship between these performance measures and the threshold number N is analyzed in depth numerically. It is found that the variance of the virtual (actual) waiting time of an arbitrary customer can be reduced by increasing N. © 2000 John Wiley & Sons, Inc. Naval Research Logistics 47: 399–421, 2000     

Customer delays in M/M/c repair systems with spares

A service center to which customers bring failed items for repair is considered. The items are exchangeable in the sense that a customer is ready to take in return for the failed item he brought to the center any good item of the same kind. This exchangeability feature makes it possible for the service center to possess spares. The focus of the article is on customer delay in the system—the time that elapses since the arrival of a customer with a failed item and his departure with a good one—when repaired items are given to waiting customers on a FIFO basis. An algorithm is developed for the computation of the delay distribution when the item repair system operates as an M/M/c queue.     

An M/M/1 queue with delayed feedback

We present some results for M/M/1 queues with finite capacities with delayed feedback. The delay in the feedback to an M/M/1 queue is modelled as another M-server queue with a finite capacity. The steady state probabilities for the two dimensional Markov process {N(t), M(t)} are solved when N(t) = queue length at server 1 at t and M(t) = queue length at server 2 at t. It is shown that a matrix operation can be performed to obtain the steady state probabilities. The eigenvalues of the operator and its eigenvectors are found. The problem is solved by fitting boundary conditions to the general solution and by normalizing. A sample problem is run to show that the solution methods can be programmed and meaningful results obtained numerically.     

一个具有相互独立、不同分布服务时间序列的排队模型

讨论的排队模型 ,放宽了GI/G/1系统中“服务时间独立同分布”的限制 ,只要求各服务时间相互独立 ,因而较GI/G/1排队模型能更合理地拟合实际问题 .在此较宽的条件下 ,利用补充变量的方法 ,求得了该排队系统队长的瞬时分布     

A note on a computational model for a data/voice communication queueing system

Certain types of communication nodes can be viewed as multichannel queueing systems with two types of arrival streams. Data arrivals are characterized by high arrival and service rates and have the ability to queue if all service channels are busy. Voice arrivals have small arrival and service rates and do not have the ability to wait when the channels are full. Computational procedures are presented for obtaining the invariant probabilities associated with the queueing model.     

Performance analysis of queue length monitoring of M/G/1 systems

This study investigates the statistical process control application for monitoring queue length data in M/G/1 systems. Specifically, we studied the average run length (ARL) characteristics of two different control charts for detecting changes in system utilization. First, the nL chart monitors the sums of successive queue length samples by subgrouping individual observations with sample size n. Next is the individual chart with a warning zone whose control scheme is specified by two pairs of parameters, (upper control limit, d_u) and (lower control limit, d_l), as proposed by Bhat and Rao (Oper Res 20 (1972) 955–966). We will present approaches to calculate ARL for the two types of control charts using the Markov chain formulation and also investigate the effects of parameters of the control charts to provide useful design guidelines for better performance. Extensive numerical results are included for illustration. © 2011 Wiley Periodicals, Inc. Naval Research Logistics, 2011     

Optimal policies for M/M/m queue with two different kinds of (N,T)‐policies

In this paper, two different kinds of (N, T)‐policies for an M/M/m queueing system are studied. The system operates only intermittently and is shut down when no customers are present any more. A fixed setup cost of K > 0 is incurred each time the system is reopened. Also, a holding cost of h > 0 per unit time is incurred for each customer present. The two (N, T)‐policies studied for this queueing system with cost structures are as follows: (1) The system is reactivated as soon as N customers are present or the waiting time of the leading customer reaches a predefined time T, and (2) the system is reactivated as soon as N customers are present or the time units after the end of the last busy period reaches a predefined time T. The equations satisfied by the optimal policy (N*, T*) for minimizing the long‐run average cost per unit time in both cases are obtained. Particularly, we obtain the explicit optimal joint policy (N*, T*) and optimal objective value for the case of a single server, the explicit optimal policy N* and optimal objective value for the case of multiple servers when only predefined customers number N is measured, and the explicit optimal policy T* and optimal objective value for the case of multiple servers when only predefined time units T is measured, respectively. These results partly extend (1) the classic N or T policy to a more practical (N, T)‐policy and (2) the conclusions obtained for single server system to a system consisting of m (m ≥ 1) servers. © 2000 John Wiley & Sons, Inc. Naval Research Logistics 47: 240–258, 2000     

Matrix-geometric solution of discrete time MAP/PH/1 priority queue

We use the matrix-geometric method to study the discrete time MAP/PH/1 priority queue with two types of jobs. Both preemptive and non-preemptive cases are considered. We show that the structure of the R matrix obtained by Miller for the Birth-Death system can be extended to our Quasi-Birth-Death case. For both preemptive and non-preemptive cases the distributions of the number of jobs of each type in the system are obtained and their waiting times are obtained for the non-preemptive. For the preemptive case we obtain the waiting time distribution for the high priority job and the distribution of the lower priority job's wait before it becomes the leading job of its priority class. © 1998 John Wiley & Sons, Inc. Naval Research Logistics 45: 23–50, 1998