The effect of process adjustment error on X̄ chart design

The existing literature on economic design of X̄ process control charts generally assumes perfect process adjustment, such that the process mean is returned to an exactly centered “in control” state following any real or false alarm control chart signal. This paper presents a model which demonstrates the effects of imperfect process adjustment on the economically designed control chart parameters. The model demonstrates that the optimal control limit width depends fundamentally on the precision with which the process can be adjusted. The greater the process adjustment error, all else constant, the wider will be the optimal control limits, in order to alleviate the potential for process overcontrol and tampering effects. By endogenously modeling these effects, the new model helps to rectify the problem of poor statistical properties for which the economic design approach has been criticized. © 1999 John Wiley & Sons, Inc. Naval Research Logistics 46: 597–612, 1999     

Production to order and off‐line inspection when the production process is partially observable

This study combines inspection and lot‐sizing decisions. The issue is whether to INSPECT another unit or PRODUCE a new lot. A unit produced is either conforming or defective. Demand need to be satisfied in full, by conforming units only. The production process may switch from a “good” state to a “bad” state, at constant rate. The proportion of conforming units in the good state is higher than in the bad state. The true state is unobservable and can only be inferred from the quality of units inspected. We thus update, after each inspection, the probability that the unit, next candidate for inspection, was produced while the production process was in the good state. That “good‐state‐probability” is the basis for our decision to INSPECT or PRODUCE. We prove that the optimal policy has a simple form: INSPECT only if the good‐state‐probability exceeds a control limit. We provide a methodology to calculate the optimal lot size and the expected costs associated with INSPECT and PRODUCE. Surprisingly, we find that the control limit, as a function of the demand (and other problem parameters) is not necessarily monotone. Also, counter to intuition, it is possible that the optimal action is PRODUCE, after revealing a conforming unit. © 2007 Wiley Periodicals, Inc. Naval Research Logistics, 2007     

“Made in China”: an emerging brand in the global arms market

Possession of a brand is a sine qua non for economic success, not least because it connotes trust in delivering the value promised. Although Western arms exporters offer branded systems whose sales are influenced by price, there is a plethora of other economic variables, such as offset requirements and life-cycle support. Entrants to the international arms market will struggle without such arms “packages.” China’s entry, however, goes beyond the traditional economic paradigm. A four-stage historical model offers the backdrop for identifying the drivers that have forged its market entry into 55 countries worldwide. The strategy initially focused on sales of rudimentary military equipment for political purposes, but recently it has begun to commercialize exports, repositioning them from a low- to a high-tech sales trajectory. A Sino “brand” is thus emerging, reflecting both competitiveness and diplomatic considerations, especially non-interference in client state domestic affairs.     

The effects of customer rebates and retailer incentives on a manufacturer's profits and sales

In some industries such as automotive, production costs are largely fixed and therefore maximizing revenue is the main objective. Manufacturers use promotions directed to the end customers and/or retailers in their distribution channels to increase sales and market share. We study a game theoretical model to examine the impact of “retailer incentive” and “customer rebate” promotions on the manufacturer's pricing and the retailer's ordering/sales decisions. The main tradeoff is that customer rebates are given to every customer, while the use of retailer incentives is controlled by the retailer. We consider several models with different demand characteristics and information asymmetry between the manufacturer and a price discriminating retailer, and we determine which promotion would benefit the manufacturer under which market conditions. When demand is deterministic, we find that retailer incentives increase the manufacturer's profits (and sales) while customer rebates do not unless they lead to market expansion. When the uncertainty in demand (“market potential”) is high, a customer rebate can be more profitable than the retailer incentive for the manufacturer. With numerical examples, we provide additional insights on the profit gains by the right choice of promotion.© 2009 Wiley Periodicals, Inc. Naval Research Logistics, 2010     

Scheduling economic lot sizes in deteriorating production systems

The paper considers the economic lot scheduling problem (ELSP) where production facility is assumed to deteriorate, owing to aging, with an increasing failure rate. The time to shift from an “in‐control” state to an “out‐of‐control” state is assumed to be normally distributed. The system is scheduled to be inspected at the end of each production lot. If the process is found to be in an “out‐of‐control” state, then corrective maintenance is performed to restore it to an “in‐control” state before the start of the next production run. Otherwise, preventive maintenance is carried out to enhance system reliability. The ELSP is formulated under the capacity constraint taking into account the quality related cost due to possible production of non‐conforming items, process inspection, and maintenance costs. In order to find a feasible production schedule, both the common cycle and time‐varying lot sizes approaches are utilized. © 2003 Wiley Periodicals, Inc. Naval Research Logistics 50: 650–661, 2003     

Synchronizing pricing and replenishment to serve forward-looking customers

We incorporate strategic customer waiting behavior in the classical economic order quantity (EOQ) setting. The seller determines not only the timing and quantities of the inventory replenishment, but also the selling prices over time. While similar ideas of market segmentation and intertemporal price discrimination can be carried over from the travel industries to other industries, inventory replenishment considerations common to retail outlets and supermarkets introduce additional features to the optimal pricing scheme. Specifically, our study provides concrete managerial recommendations that are against the conventional wisdom on “everyday low price” (EDLP) versus “high-low pricing” (Hi-Lo). We show that in the presence of inventory costs and strategic customers, Hi-Lo instead of EDLP is optimal when customers have homogeneous valuations. This result suggests that because of strategic customer behavior, the seller obtains a new source of flexibility—the ability to induce customers to wait—which always leads to a strictly positive increase of the seller's profit. Moreover, the optimal inventory policy may feature a dry period with zero inventory, but this period does not necessarily result in a loss of sales as customers strategically wait for the upcoming promotion. Furthermore, we derive the solution approach for the optimal policy under heterogeneous customer valuation setting. Under the optimal policy, the replenishments and price promotions are synchronized, and the seller adopts high selling prices when the inventory level is low and plans a discontinuous price discount at the replenishment point when inventory is the highest.     

Variables inspection for SPC‐quarantined production

When a control chart signals an out‐of‐control condition for a production process, it may be desirable to “quarantine” all units produced since the last in‐control SPC sample. This paper presents an efficient procedure for variables inspection of such “SPC quarantined” product. A Bayesian sequential inspection procedure is developed which determines whether the out of control production is of acceptable quality. By inspecting the units in reverse of the order in which they were produced, the procedure is also capable of detecting the point at which the process went out of control, thus eliminating the need to inspect units produced prior to the onset of the out of control condition. Numerical examples are presented, and the performance characteristics of the procedure are demonstrated using Monte Carlo simulation. © 2001 John Wiley & Sons, Inc. Naval Research Logistics 48: 159–171, 2001     

Toward a determination of optimal multilevel sampling plans

Traditionally continuous sampling plans have been evaluated according to relatively few criteria. These typically include the OC curve (on which AQL systems are based), the ASN, and the AOQ curve. These characteristics are all calculated under the assumption that the process is “in control” so that mathematically they are derived as long-term averages. Thus, any two plans which (long term) spend the same proportion of time on each type of sampling inspection will be identical relative to these criteria. This is true whether sampling from lots or doing unit-by-unit inspection. The goal is to first establish desirable additional criteria and then to develop methods to determine which procedure (of those which satisfy the standard criteria) is optimal relative to the new criteria. To be considered will be measures of a plan's ability to detect a sudden drop in quality (such as ARL).     

An examination of the effects of the criterion functional on optimal fire-support policies

This paper examines the dependence of the structure of optimal time-sequential fire-support policies on the quantification of military objectives by considering four specific problems, each corresponding to a different quantification of objectives (i.e. criterion functional). We consider the optimal time-sequential allocation of supporting fires during the “approach to contact” of friendly infantry against enemy defensive positions. The combat dynamics are modelled by deterministic Lanchester-type equations of warfare, and the optimal fire-support policy for each one-sided combat optimization problem is developed via optimal control theory. The problems are all nonconvex, and local optima are a particular difficulty in one of them. For the same combat dynamics, the splitting of supporting fires between two enemy forces in any optimal policy (i.e. the optimality of singular subarcs) is shown to depend only on whether the terminal payoff reflects the objective of attaining an “overall” military advantage or a “local” one. Additionally, switching times for changes in the ranking of target priorities are shown to be different (sometimes significantly) when the decision criterion is the difference and the ratio of the military worths (computed according to linear utilities) of total infantry survivors and also the difference and the ratio of the military worths (computed according to linear utilities) of total infantry survivors and also the difference and the ratio of the military worths of the combatants' total infantry losses. Thus, the optimal fire-support policy for this attack scenario is shown to be significantly influenced by the quantification of military objectives.     

On the isbell and marlow fire programming problem

A complete solution is derived to the Isbell and Marlow fire programming problem. The original work of Isbell and Marlow has been extended by determining the regions of the initial state space from which optimal paths lead to each of the terminal states of combat. The solution process has involved determining the domain of controllability for each of the terminal states of combat and the determination of dispersal surfaces. This solution process suggests a solution procedure applicable to a wider class of tactical allocation problems, terminal control attrition differential games. The structure of optimal target engagement policies in “fights to the finish” is discussed.     

Dynamic pricing and replenishment: Optimality,bounds, and asymptotics

In many applications, managers face the problem of replenishing and selling products during a finite time horizon. We investigate the problem of making dynamic and joint decisions on product replenishment and selling in order to improve profit. We consider a backlog scenario in which penalty cost (resulting from fulfillment delay) and accommodation cost (resulting from shortage at the end of the selling horizon) are incurred. Based on continuous‐time and discrete‐state dynamic programming, we study the optimal joint decisions and characterize their structural properties. We establish an upper bound for the optimal expected profit and develop a fluid policy by resorting to the deterministic version of the problem (ie, the fluid problem). The fluid policy is shown to be asymptotically optimal for the original stochastic problem when the problem size is sufficiently large. The static nature of the fluid policy and its lack of flexibility in matching supply with demand motivate us to develop a “target‐inventory” heuristic, which is shown, numerically, to be a significant improvement over the fluid policy. Scenarios with discrete feasible sets and lost‐sales are also discussed in this article.     

Mathematical control theory solution of an interactive accounting flows model

In this paper we have applied the mathematical control theory to the accounting network flows, where the flow rates are constrained by linear inequalities. The optimal control policy is of the “generalized bang-bang” variety which is obtained by solving at each instant in time a linear programming problem whose objective function parameters are determined by the “switching function” which is derived from the Hamiltonian function. The interpretation of the adjoint variables of the control problem and the dual evaluators of the linear programming problem demonstrates an interesting interaction of the cross section phase of the problem, which is characterized by linear programming, and the dynamic phase of the problem, which is characterized by control theory.     

Untruthful probabilistic demand forecasts in vendor‐managed revenue‐sharing contracts: Coordinating the chain

Vendor‐managed revenue‐sharing arrangements are common in the newspaper and other industries. Under such arrangements, the supplier decides on the level of inventory while the retailer effectively operates under consignment, sharing the sales revenue with his supplier. We consider the case where the supplier is unable to predict demand, and must base her decisions on the retailer‐supplied probabilistic forecast for demand. We show that the retailer's best choice of a distribution to report to his supplier will not be the true demand distribution, but instead will be a degenerate distribution that surprisingly induces the supplier to provide the system‐optimal inventory quantity. (To maintain credibility, the retailer's reports of daily sales must then be consistent with his supplied forecast.) This result is robust under nonlinear production costs and nonlinear revenue‐sharing. However, if the retailer does not know the supplier's production cost, the forecast “improves” and could even be truthful. That, however, causes the supplier's order quantity to be suboptimal for the overall system. © 2007 Wiley Periodicals, Inc. Naval Research Logistics, 2007     

Acceptance sampling,imperfect production,and the optimality of zero defects

Acceptance sampling is often used to monitor the quality of raw materials and components when product testing is destructive, time-consuming, or expensive. In this paper we consider the effect of a buyer-imposed acceptance sampling policy on the optimal batch size and optimal quality level delivered by an expected cost minimizing supplier. We define quality as the supplier's process capability, i.e., the probability that a unit conforms to all product specifications, and we assume that unit cost is an increasing function of the quality level. We also assume that the supplier faces a known and constant “pass-through” cost, i.e., a fixed cost per defective unit passed on to the buyer. We show that the acceptance sampling plan has a significant impact on the supplier's optimal quality level, and we derive the conditions under which zero defects (100% conformance) is the policy that minimizes the supplier's expected annual cost. © 1997 John Wiley & Sons, Inc. Naval Research Logistics 44: 515–530, 1997     

Monotone optimal preventive maintenance policies for stochastically failing equipment

This paper examines various models for maintenance of a machine operating subject to stochastic deterioration. Three alternative models are presented for the deterioration process. For each model, in addition to the replacement decision, the option exists of performing preventive maintenance. The effect of this maintenance is to “slow” the deterioration process. With an appropriate reward structure imposed on the processes, the models are formulated as continuous time Markov decision processes. the optimality criterion being the maximization of expected discounted reward earned over an infinite time horizon. For each model conditions are presented under which the optimal maintenance policy exhibits the following monotonic structure. First, there exists a control limit rule for replacement. That is, there exists a number i* such that if the state of machine deterioration exceeds i* the optimal policy replaces the machine by a new machine. Secondly, prior to replacement the optimal level of preventive maintenance is a nonincreasing function of the state of machine deterioration. The conditions which guarantee this result have a cost/benefit interpretation.     

Allocation of quality improvement targets based on investments in learning

Purchased materials often account for more than 50% of a manufacturer's product nonconformance cost. A common strategy for reducing such costs is to allocate periodic quality improvement targets to suppliers of such materials. Improvement target allocations are often accomplished via ad hoc methods such as prescribing a fixed, across‐the‐board percentage improvement for all suppliers, which, however, may not be the most effective or efficient approach for allocating improvement targets. We propose a formal modeling and optimization approach for assessing quality improvement targets for suppliers, based on process variance reduction. In our models, a manufacturer has multiple product performance measures that are linear functions of a common set of design variables (factors), each of which is an output from an independent supplier's process. We assume that a manufacturer's quality improvement is a result of reductions in supplier process variances, obtained through learning and experience, which require appropriate investments by both the manufacturer and suppliers. Three learning investment (cost) models for achieving a given learning rate are used to determine the allocations that minimize expected costs for both the supplier and manufacturer and to assess the sensitivity of investment in learning on the allocation of quality improvement targets. Solutions for determining optimal learning rates, and concomitant quality improvement targets are derived for each learning investment function. We also account for the risk that a supplier may not achieve a targeted learning rate for quality improvements. An extensive computational study is conducted to investigate the differences between optimal variance allocations and a fixed percentage allocation. These differences are examined with respect to (i) variance improvement targets and (ii) total expected cost. For certain types of learning investment models, the results suggest that orders of magnitude differences in variance allocations and expected total costs occur between optimal allocations and those arrived at via the commonly used rule of fixed percentage allocations. However, for learning investments characterized by a quadratic function, there is surprisingly close agreement with an “across‐the‐board” allocation of 20% quality improvement targets. © John Wiley & Sons, Inc. Naval Research Logistics 48: 684–709, 2001     

Optimal reject allowance with constant marginal production efficiency

A job shop must fulfill an order for N good items. Production is conducted in “lots,” and the number of good items in a lot can be accurately determined only after production of that lot is completed. If the number of good items falls short of the outstanding order, the shop must produce further lots, as necessary. Processes with “constant marginal production efficiency” are investigated. The revealed structure allows efficient exact computation of optimal policy. The resulting minimal cost exhibits a consistent (but not universal) pattern whereby higher quality of production is advantageous even at proportionately higher marginal cost.     

Qmp/USP: A modern alternative to MIL-STD-105D

The Quality Measurement Plan (QMP) and the Universal Sampling Plan (USP) are the data analysis and sampling plans for the AT&T Technologies quality audit. This article describes QMP/USP, an acceptance sampling plan based on QMP and USP principles. QMPIUSP is a complete acceptance sampling system. It combines the elements of classical rectification inspection plans with those of MIL-STD-IOSD. There is no switching between plans, no tables of numbers to look through, and no discontinue state. QMP/USP is a computerized, self-contained system that features:

• Acceptance decisions based on the QMP Bayes empirical Bayes analysis of current and past sampling result
• Sample size selection based on USP, i.e., lot size, AQL, a cost ratio, the QMP analysis, and a budget constraint
• Guaranteed AOQ
• A complete statistical analysis of the quality process.

In this article, we describe the operation of QMP/USP and compare its performance with that of MIL-STD-IOSD. The comparison is made under many different quality environments with many metrics. Our results show that QMP/USP and MIL/STD/IOSD perform similarly for the environments where quality could be described as “in control”; and that QMPlUSP is superior in the environments where quality is “out of control”.     

The optimal burn-in testing of repairable equipment

The subject of this paper is the utilization of the “infant mortality” or decreasing failure rate effect to improve the reliability of repairable devices. Decreasing failure rate implies the possibility that devices which exhibit it can be improved by “burn-in testing” of each unit. Such a test serves to accumulate operating time while shielded from the full costs and consequences of failure. A general formulation of the burn-in test decision for repairable devices is presented and some special cases are solved. A class of models, indexed by the degree of partial replacement present in the repair process, is considered and numerical results for the optimal policy are given for several members of that class. A comparison of those results reveals the profitability of testing increases with the complexity of the repairable device.     

Explicit formulas for the order size and reorder point in certain inventory problems

This study concentrates on distributions of leadtime demand that permit explicit solution to the lot-size, reorder point model. The optimal order size for the general case is first expressed as a function of the economic order quantity and a quantity known as the “residual mean life” in reliability theory. The concept of “no aging” is then utilized to identify a broad class of distributions for which the optimal order size can be determined explicitly, independent of the reorder point.