Optimal control of noncollaborative servers in two‐stage tandem queueing systems

We consider two‐stage tandem queueing systems with dedicated servers in each station and a flexible server that is trained to serve both stations. We assume no arrivals, exponential service times, and linear holding costs for jobs present in the system. We study the optimal dynamic assignment of servers to jobs assuming a noncollaborative work discipline with idling and preemptions allowed. For larger holding costs in the first station, we show that (i) nonidling policies are optimal and (ii) if the flexible server is not faster than the dedicated servers, the optimal server allocation strategy has a threshold‐type structure. For all other cases, we provide numerical results that support the optimality of threshold‐type policies. Our numerical experiments also indicate that when the flexible server is faster than the dedicated server of the second station, the optimal policy may have counterintuitive properties, which is not the case when a collaborative service discipline is assumed. © 2014 Wiley Periodicals, Inc. Naval Research Logistics 61: 435–446, 2014     

Flow‐shop batch scheduling with identical processing‐time jobs

In many practical situations of production scheduling, it is either necessary or recommended to group a large number of jobs into a relatively small number of batches. A decision needs to be made regarding both the batching (i.e., determining the number and the size of the batches) and the sequencing (of batches and of jobs within batches). A setup cost is incurred whenever a batch begins processing on a given machine. This paper focuses on batch scheduling of identical processing‐time jobs, and machine‐ and sequence‐independent setup times on an m‐machine flow‐shop. The objective is to find an allocation to batches and their schedule in order to minimize flow‐time. We introduce a surprising and nonintuitive solution for the problem. © 2004 Wiley Periodicals, Inc. Naval Research Logistics, 2004     

Due‐window assignment with unit processing‐time jobs

In due‐window assignment problems, jobs completed within a designated time interval are regarded as being on time, whereas early and tardy jobs are penalized. The objective is to determine the location and size of the due‐window, as well as the job schedule. We address a common due‐window assignment problem on parallel identical machines with unit processing time jobs. We show that the number of candidate values for the optimal due‐window starting time and for the optimal due‐window completion time are bounded by 2. We also prove that the starting time of the first job on each of the machines is either 0 or 1, thus introducing a fairly simple, constant‐time solution for the problem. © 2004 Wiley Periodicals, Inc. Naval Research Logistics, 2004     

Stochastic scheduling subject to machine breakdowns: The preemptive‐repeat model with discounted reward and other criteria

We consider the problem of scheduling a set of jobs on a single machine subject to random breakdowns. We focus on the preemptive‐repeat model, which addresses the situation where, if a machine breaks down during the processing of a job, the work done on the job prior to the breakdown is lost and the job will have to be started from the beginning again when the machine resumes its work. We allow that (i) the uptimes and downtimes of the machine follow general probability distributions, (ii) the breakdown process of the machine depends upon the job being processed, (iii) the processing times of the jobs are random variables following arbitrary distributions, and (iv) after a breakdown, the processing time of a job may either remain a same but unknown amount, or be resampled according to its probability distribution. We first derive the optimal policy for a class of problems under the criterion to maximize the expected discounted reward earned from completing all jobs. The result is then applied to further obtain the optimal policies for other due date‐related criteria. We also discuss a method to compute the moments and probability distributions of job completion times by using their Laplace transforms, which can convert a general stochastic scheduling problem to its deterministic equivalent. The weighted squared flowtime problem and the maintenance checkup and repair problem are analyzed as applications. © 2004 Wiley Periodicals, Inc. Naval Research Logistics, 2004     

Single batch machine scheduling with deliveries

We consider the problem of scheduling a set of n jobs on a single batch machine, where several jobs can be processed simultaneously. Each job j has a processing time p_j and a size s_j. All jobs are available for processing at time 0. The batch machine has a capacity D. Several jobs can be batched together and processed simultaneously, provided that the total size of the jobs in the batch does not exceed D. The processing time of a batch is the largest processing time among all jobs in the batch. There is a single vehicle available for delivery of the finished products to the customer, and the vehicle has capacity K. We assume that K = rD, where and r is an integer. The travel time of the vehicle is T; that is, T is the time from the manufacturer to the customer. Our goal is to find a schedule of the jobs and a delivery plan so that the service span is minimized, where the service span is the time that the last job is delivered to the customer. We show that if the jobs have identical sizes, then we can find a schedule and delivery plan in time such that the service span is minimum. If the jobs have identical processing times, then we can find a schedule and delivery plan in time such that the service span is asymptotically at most 11/9 times the optimal service span. When the jobs have arbitrary processing times and arbitrary sizes, then we can find a schedule and delivery plan in time such that the service span is asymptotically at most twice the optimal service span. We also derive upper bounds of the absolute worst‐case ratios in both cases. © 2015 Wiley Periodicals, Inc. Naval Research Logistics 62: 470–482, 2015     

An approximate dynamic programing approach to the development of heuristics for the scheduling of impatient jobs in a clearing system

A single server is faced with a collection of jobs of varying duration and urgency. Each job has a random lifetime during which it is available for nonpreemptive service. Should a job's lifetime expire before its service begins then it is lost from the system unserved. The goal is to schedule the jobs for service to maximize the expected number served to completion. Two heuristics have been proposed in the literature. One (labeled π^S) operates a static priority among the job classes and works well in a “no premature job loss” limit, whereas the second (π^M) is a myopic heuristic which works well when lifetimes are short. Both can exhibit poor performance for problems at some distance from the regimes for which they were designed. We develop a robustly good heuristic by an approximative approach to the application of a policy improvement step to the asymptotically optimal heuristic π^S, in which we use a fluid model to obtain an approximation for the value function of π^S. The performance of the proposed heuristic is investigated in an extensive numerical study. © 2010 Wiley Periodicals, Inc. Naval Research Logistics 2010     

Facility location models for immobile servers with stochastic demand

This paper presents several models for the location of facilities subject to congestion. Motivated by applications to locating servers in communication networks and automatic teller machines in bank systems, these models are developed for situations in which immobile service facilities are congested by stochastic demand originating from nearby customer locations. We consider this problem from three different perspectives, that of (i) the service provider (wishing to limit costs of setup and operating servers), (ii) the customers (wishing to limit costs of accessing and waiting for service), and (iii) both the service provider and the customers combined. In all cases, a minimum level of service quality is ensured by imposing an upper bound on the server utilization rate at a service facility. The latter two perspectives also incorporate queueing delay costs as part of the objective. Some cases are amenable to an optimal solution. For those cases that are more challenging, we either propose heuristic procedures to find good solutions or establish equivalence to other well‐studied facility location problems. © 2003 Wiley Periodicals, Inc. Naval Research Logistics, 2004.     

Optimal control policies in service systems with limited information on the downstream stage

Existing models in multistage service systems assume full information on the state of downstream stages. In this paper, we investigate how much the lack of such information impacts jobs' waiting time in a two‐stage system with two types of jobs at the first stage. The goal is to find the optimal control policy for the server at the first stage to switch between type‐1 and type‐2 jobs, while minimizing the long‐run average number of jobs in the system. We identify control policies and corresponding conditions under which having no or partial information, the system can still capture the most benefit of having full information.     

A note on scheduling parallel machines subject to breakdown and repair

In this paper we consider n jobs and a number of machines in parallel. The machines are identical and subject to breakdown and repair. The number may therefore vary over time and is at time t equal to m(t). Preemptions are allowed. We consider three objectives, namely, the total completion time, ∑ C_j, the makespan C_max, and the maximum lateness L_max. We study the conditions on m(t) under which various rules minimize the objective functions under consideration. We analyze cases when the jobs have deadlines to meet and when the jobs are subject to precedence constraints. © 2003 Wiley Periodicals, Inc. Naval Research Logistics, 2004.     

Single machine parallel batch scheduling subject to precedence constraints

We consider the single machine parallel batch scheduling problems to minimize makespan and total completion time, respectively, under precedence relations. The complexities of these two problems are reported as open in the literature. In this paper, we settle these open questions by showing that both problems are strongly NP‐hard, even when the precedence relations are chains. When the processing times of jobs are directly agreeable or inversely agreeable with the precedence relations, there is an O(n²) time algorithm to minimize the makespan. © 2004 Wiley Periodicals, Inc. Naval Research Logistics, 2004     

An approximate planning model for distributed computing networks

We develop an approximate planning model for a distributed computing network in which a control system oversees the assignment of information flows and tasks to a pool of shared computers, and describe several optimization applications using the model. We assume that the computers are multithreaded, and have differing architectures leading to varying and inconsistent processing rates. The model is based on a discrete‐time, continuous flow model developed by Graves [Oper Res 34 (1986), 522–533] which provides the steady‐state moments of production and work‐in‐queue quantities. We make several extensions to Graves' model to represent distributed computing networks. First, we approximately model control rules that are nonlinear functions of the work‐in‐queue at multiple stations through a linearization approach. Second, we introduce an additional noise term on production and show its use in modeling the discretization of jobs. Third, we model groups of heterogeneous computers as aggregate, “virtual computing cells” that process multiple tasks simultaneously, using a judiciously selected control rule. © 2005 Wiley Periodicals, Inc. Naval Research Logistics, 2005.     

The effect of terror on job stability among security guards

Palestinian uprising, ‘intifada’, aggravated the recession of 2001–2004 in Israel which dampened demand for labor in all industries except security services. We use this exogenous shock to study whether a cohort of young men who were attached to temporary jobs as security guards for unusually long periods of time during the intifada landed on an inferior career path, as compared to security guards from a pre-intifada cohort. We find that the intifada cohort had less employment mobility, were ultimately less connected with the labor market, and earned less on jobs after the security services, relatively to the pre-intifada cohort.     

CON/SLK due date assignment and scheduling on a single machine with two agents

We consider scheduling problems involving two agents (agents A and B), each having a set of jobs that compete for the use of a common machine to process their respective jobs. The due dates of the A‐jobs are decision variables, which are determined by using the common (CON) or slack (SLK) due date assignment methods. Each agent wants to minimize a certain performance criterion depending on the completion times of its jobs only. Under each due date assignment method, the criterion of agent A is always the same, namely an integrated criterion consisting of the due date assignment cost and the weighted number of tardy jobs. Several different criteria are considered for agent B, including the maxima of regular functions (associated with each job), the total (weighted) completion time, and the weighted number of tardy jobs. The overall objective is to minimize the performance criterion of agent A, while keeping the objective value of agent B no greater than a given limit. We analyze the computational complexity, and devise polynomial or pseudo‐polynomial dynamic programming algorithms for the considered problems. We also convert, if viable, any of the devised pseudopolynomial dynamic programming algorithms into a fully polynomial‐time approximation scheme. © 2016 Wiley Periodicals, Inc. Naval Research Logistics 63: 416–429, 2016     

Flow shop scheduling with earliness,tardiness, and intermediate inventory holding costs

We consider the problem of scheduling customer orders in a flow shop with the objective of minimizing the sum of tardiness, earliness (finished goods inventory holding), and intermediate (work‐in‐process) inventory holding costs. We formulate this problem as an integer program, and based on approximate solutions to two different, but closely related, Dantzig‐Wolfe reformulations, we develop heuristics to minimize the total cost. We exploit the duality between Dantzig‐Wolfe reformulation and Lagrangian relaxation to enhance our heuristics. This combined approach enables us to develop two different lower bounds on the optimal integer solution, together with intuitive approaches for obtaining near‐optimal feasible integer solutions. To the best of our knowledge, this is the first paper that applies column generation to a scheduling problem with different types of strongly ????‐hard pricing problems which are solved heuristically. The computational study demonstrates that our algorithms have a significant speed advantage over alternate methods, yield good lower bounds, and generate near‐optimal feasible integer solutions for problem instances with many machines and a realistically large number of jobs. © 2004 Wiley Periodicals, Inc. Naval Research Logistics, 2004.     

Proactive release procedures for just‐in‐time job shop environments,subject to machine failures

In this paper, we consider just‐in‐time job shop environments (job shop problems with an objective of minimizing the sum of tardiness and inventory costs), subject to uncertainty due to machine failures. We present techniques for proactive uncertainty management that exploit prior knowledge of uncertainty to build competitive release dates, whose execution improves performance. These techniques determine the release dates of different jobs based on measures of shop load, statistical data of machine failures, and repairs with a tradeoff between inventory and tardiness costs. Empirical results show that our methodology is very promising in comparison with simulated annealing and the best of 39 combinations of dispatch rules & release policies, under different frequencies of breakdowns. We observe that the performance of the proactive technique compared to the other two approaches improves in schedule quality (maximizing delivery performance while minimizing costs) with increase in frequency of breakdowns. The proactive technique presented here is also computationally less expensive than the other two approaches. © 2004 Wiley Periodicals, Inc. Naval Research Logistics, 2004     

On n/1/F̄ dynamic deterministic problems

We consider sequencing of n jobs which will arrive intermittently and are to be processed on a single machine; the arrival and the processing times of each jobs are assumed known. A schedule is to be developed that minimizes the mean flow time. Two models are considered: (i) when no pre-emption or inserted idle time is allowed in the schedule, and (ii) when pre-emption is allowed but the jobs follow a pre-empt-repeat discipline We illustrate that Cobham's and Phipp's SPT dispatching rule does not guarantee the optimum F? even for the non-preemptive model We propose a branch and bound algorithm for both models and discuss our computational experience We also examine the relative performances of the optimum nonpre-emptive sequence, and the optimum pre-empt-repeat sequence over that resulting from SPT dispatching rule on a large number of sets of jobs of varying sizes and tightness.     

Batch scheduling on a two‐machine jobshop with machine‐dependent setup times

The problem of minimum makespan on an m machine jobshop with unit execution time (UET) jobs (m ≥ 3) is known to be strongly NP‐hard even with no setup times. We focus in this article on the two‐machine case. We assume UET jobs and consider batching with batch availability and machine‐dependent setup times. We introduce an efficient \begin{align*}(O(\sqrt{n}))\end{align*} algorithm, where n is the number of jobs. We then introduce a heuristic for the multimachine case and demonstrate its efficiency for two interesting instances. © 2011 Wiley Periodicals, Inc. Naval Research Logistics, 2011     

An index policy for a stochastic scheduling model with improving/deteriorating jobs

We consider stochastic scheduling models which have the natural character that jobs improve while being processed, but deteriorate (and may possibly leave the system altogether) while processing is diverted elsewhere. Such restless bandit problems are shown to be indexable in the sense of Whittle. A numerical study which elucidates the strong performance of the resulting index policy is complemented by a theoretical study which demonstrates the optimality of the index policy under given conditions and which develops performance guarantees for the index heuristic more generally. © 2002 Wiley Periodicals, Inc. Naval Research Logistics 49: 706–721, 2002; Published online in Wiley InterScience (www.interscience.wiley.com). DOI 10.1002/nav.10036     

Ambulance location for maximum survival

This article proposes new location models for emergency medical service stations. The models are generated by incorporating a survival function into existing covering models. A survival function is a monotonically decreasing function of the response time of an emergency medical service (EMS) vehicle to a patient that returns the probability of survival for the patient. The survival function allows for the calculation of tangible outcome measures—the expected number of survivors in case of cardiac arrests. The survival‐maximizing location models are better suited for EMS location than the covering models which do not adequately differentiate between consequences of different response times. We demonstrate empirically the superiority of the survival‐maximizing models using data from the Edmonton EMS system. © 2007 Wiley Periodicals, Inc. Naval Research Logistics, 2008     

Optimizing the quality control station configuration

We study unreliable serial production lines with known failure probabilities for each operation. Such a production line consists of a series of stations, existing machines, and optional quality control stations (QCSs). Our aim is to decide on the allocation of the QCSs within the assembly line, so as to maximize the expected profit of the system. In such a problem, the designer has to determine the QCS configuration and the production rate simultaneously. The profit maximization problem is approximated assuming exponentially distributed processing times, Poisson arrival process of jobs into the system, and the existing of holding costs. The novel feature of our model is the incorporation of holding costs that significantly complicated the problem. Our approximation approach uses a branch and bound strategy that employs our fast dynamic programming algorithm for minimizing the expected operational costs for a given production rate as a subroutine. Extensive numerical experiments are conducted to demonstrate the efficiency of the branch and bound procedure for solving large scale instances of the problem and for obtaining some qualitative insights.

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